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NYC Health + Hospitals · 3 days ago

Deputy Director, Operations

Brooklyn, NY

Full-time

Onsite

Lead/Staff, Director/Executive

$130K/yr - $130K/yr

5+ years exp

NYC Health + Hospitals is committed to delivering high quality health services. The Deputy Director, Operations will assist in the direction and coordination of operational activities across the healthcare system to ensure optimal resource utilization.

Health CareHome Health CareHospitalMedicalNursing and Residential Care

Responsibilities

Assists with directing, supervising, and coordinating all administrative and operational functions and activities of the health care setting

Participates in the development, review and implementation of programs, policies, procedural guidelines, evaluations and monitoring techniques to ensure the attainment of the System’s strategic goals and objectives and compliance with regulatory standards and industry standards

Directs the planning, development and design of the appropriate control mechanisms for organizational program review and evaluation of operational activities

Recommends, initiates and controls investigations of operational activities, monitors and audits related activities and makes recommendations for appropriate corrective actions and/or improvements

Monitors progress pertaining to the resolution of operational problems and implementation activities to expedite operational improvements for health care settings and Central Office programs and projects

Works collaboratively with primary stake holders to develop and implement best practice guidelines and protocols, address operational challenges, and achieve productivity and quality benchmarks

Maintains liaison between operational units, health care settings and Central Office support services to ensure effective control of operational activities and expedite implementation of operational improvements

Directs the administration and coordination of special programs, as assigned by leadership

Represents the System at meetings with other agencies of the City, State and Federal government and external organizations

Assists in the development of operating budget and ensures operations run within budgetary guidelines

Consistently reviews department budget and implements cost containment strategies, as needed

Conducts and/or participates in meetings, conferences and seminars affecting operational activities, as required

Provides general supervision including direction, assignment and evaluation of operating and support staff and resolution of staff problems

Evaluates staff performance and work programs and provides leadership to obtain productivity and efficiency in expediting assigned projects and initiates actions to accomplish objectives

Directs the preparation of comprehensive reports relating to operational activities of assigned projects, programs and initiatives

Serves as on-call duty officer for operational issues on nights, weekends and holidays and conducts day tours

Performs other related duties, as directed

Qualification

Operational managementBudget developmentProgram evaluationHealth care administrationRegulatory complianceLeadershipCommunicationCollaboration

Required

Master's degree from an accredited college or university in Business Administration, Engineering, Health Care Specialization, Physical or Social Sciences or a related discipline; and five (5) years of progressively responsible administrative, managerial and/or consultative experience; or

Bachelor's degree from an accredited college or university in disciplines, as listed in '1' above; and six (6) years of progressively responsible administrative, managerial and/or consultative experience; or

Satisfactory equivalent combination of training, education and/or experience. However, all candidates must have a minimum of a Bachelor's degree in disciplines, as listed in '1' above