Go Intellects Inc · 4 months ago
Licensing Specialist/Software Asset Management Specialist
Washington, DC 20003
Full-time
Onsite
Senior Level
$55/hr - $60/hr
5+ years expGo Intellects Inc is seeking a Licensing Specialist to support the DC Government. The role involves managing software licensing agreements, ensuring compliance with regulations, and providing customer service related to Microsoft and Adobe products.
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Responsibilities
Maintain an in-depth knowledge of licensing laws and regulations
Develop a solid understanding of Microsoft cloud products, services, and commercial licensing agreements, including but not limited to EA (Enterprise Agreements), MPSA (Microsoft Product and Service Agreement), Open Value, CSP (Cloud Solution Provider), and MCA (Microsoft Customer Agreement)
Knowledge of Adobe ETLA program and licenses
Experience with ServiceNow's Software Asset Management (SAM)
Engage in workflow design, project management, and Agile SDLC processes
Prepare cost projections for Enterprise Agreements
Efficiently manage and respond to Microsoft licensing queries
Provide direct customer service with a minimum of 5 years of experience in customer-facing roles
Deploy enterprise software, including Adobe Creative and Document Cloud, with a minimum of 5 years of experience
Support the Enterprise Contracts and Licensing team with document management, spend data analysis, and contract reviews to ensure compliance with citywide license contracts
Create actionable dashboards and reports to monitor license utilization and provide insights on license types and breakdowns
Demonstrate proficiency in software license management tools and platforms
Navigate government procurement processes and contract management with a keen understanding of government technology infrastructure and enterprise applications
Analyze contracts for risks, legal issues, and procurement rules, escalating risks as appropriate
Align agency needs with OCTO licensing strategies while ensuring compliance with technology policies and standards within the government sector
Craft effective statements of work for IT-related procurement
Qualification
Required
Bachelor's degree in a related field
Minimum of 5 years of relevant experience in Microsoft Licensing
Excellent organizational and administrative skills
Experience analyzing licensing data and working with business intelligence SMEs to create dashboard reports on usage and trends specific to software license types
Proficiency in computer applications, including MS Office and Adobe
Solid understanding of Microsoft cloud technologies and concepts
Experience with government sector technology policies and standards
Strong analytical skills and the ability to assess and escalate contractual risks
Exceptional communication and customer service skills
Company
Go Intellects Inc
A fast growing IT consulting, services and support organization focused on innovation and quality.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase