Infracost · 1 month ago
Senior Solutions Engineer
United States
Full-time
Remote
Senior LevelInfracost is a company focused on transforming FinOps by enabling engineers to proactively address cloud cost issues. The Senior Solutions Engineer will drive customer success efforts, working closely with users and prospects to ensure they derive maximum value from Infracost's offerings while managing onboarding and building lasting relationships.
Cloud Computing
Responsibilities
Know our customers: Infracost connects FinOps, Engineering, and Engineering Management, addressing their unique challenges and diverse backgrounds. Our goal is to deeply understand their needs and technical environments to help them tackle issues effectively with Infracost
Know our product: You’ll know the ins and outs of our product. You’ll know exactly which docs https://www.infracost.io/docs/ page has answers to customer questions; and if the docs can be improved, you’ll edit them. You represent the voice of the customer internally. Collaborate closely with product+engineering on the real-world usage of the product and represent prioritized feedback from the field
Lead PoCs and onboarding: Own the 3-week PoC process, guiding prospects through kickoffs, mid-point check-ins, and summaries. Manage onboarding for enterprise customers, driving smooth adoption across their teams and workflows
Build lasting relationships: Conduct account reviews, nudge customers to explore new features, and provide hands-on support during renewals or expansions
Support and collaborate: Handle support emails and private customer chats channels while collaborating with sales and engineering to deliver an exceptional customer experience
Qualification
Required
Prior experience in pre or post-sales customer success or solutions engineering is required
Experience with AWS/Azure/Google Cloud, DevOps tools, Infrastructure-as-Code, CI/CD integrations is required
Preferred
Experience of FinOps and working in a startup is beneficial
Benefits
Fully remote team
Two meetups a year - last year we went to Croatia and Barcelona
Employee-friendly equity terms, including a 10 year exercise window
401k matching (US)
Health, dental, and vision insurance (US)
31 days paid leave per year (includes national holidays)
12 weeks paid parental leave
Company
Infracost
See cloud costs & FinOps best practices before deployment with Infracost: Shift FinOps left.
Founded in 2020
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$21.92MKey Investors
PruVen Capital
2025-11-18Series A· $18.85M
2021-09-23Seed· $3.08M
2021-02-08Seed
Leadership Team
Ali Khajeh-Hosseini
Co-Founder
Recent News
2025-12-16
2025-11-20
Company data provided by crunchbase