Penn State University · 1 month ago
Customer Service Support
University Park, PA
Full-time
Onsite
New Grad, Entry Level
$32K/yr - $46K/yr
0+ years expPenn State University is seeking Customer Service Representatives to provide internal and external support for various university functions and services. The role involves assisting customers, processing transactions, and maintaining inventory while promoting university products and services.
Higher Education
No H1B
Responsibilities
Provide Excellent Customer Service
Produce Accurate and Timely Transactions
Serve as first line of contact for all customers, guests, faculty, staff, students, vendors, and other stakeholders
Communicate with diverse customers on a regular basis
Respond to routine customer questions and/or needs, and provide appropriate response/service for situation
Process a variety of financial transactions
Track and Maintain inventory
Operate various equipment and computer systems
Report unusual situations or concerns to management
Qualification
Required
General Equivalency Diploma (GED) or High School (HS)
No prior relevant work experience required; previous relevant work experience accepted in lieu of education
Employment with the University will require successful completion of background check(s) in accordance with University policies
Applicants must be authorized to work in the U.S
Benefits
Comprehensive medical, dental, and vision coverage
Robust retirement plans
Substantial paid time off which includes holidays, vacation and sick time
Generous 75% tuition discount, available to employees as well as eligible spouses and children
Company
Penn State University
There’s a reason Penn State consistently ranks among the top one percent of the world’s universities.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Hamza Jamjoom
Co-Founder - Arts & Architecture Student Council
Kara Pytko
Co-founder of Virtual Scientist Webinar Series
Company data provided by crunchbase