Boston Pads · 1 month ago
Front Desk Real Estate Database Specialist
Boston Pads is a cutting-edge real estate platform revolutionizing the way agents and landlords connect. They are seeking a Front Desk / Database Manager who will support daily operations, train new agents, and maintain their property database, ensuring success for both agents and systems.
Building MaterialConstructionReal Estate
Responsibilities
Manage and support day-to-day front desk and landlord call center operations
Answer incoming calls and provide exceptional client service
Update and maintain accurate property owner and listing data
Coordinate and conduct training for new agents on internal database systems and protocols
Perform follow-up and warm calling with existing landlords to foster relationships and generate leads
Collaborate with office managers to improve and optimize listing processes and accuracy
Research and implement innovative technologies to boost landlord engagement
Support upper management with special projects and initiatives as needed
Qualification
Required
Minimum 1 year of experience in a real estate, administrative, or database-related role
Active MA Real Estate Salesperson or Broker License (Required)
Strong attention to detail and organizational skills
Proven ability to manage multiple priorities in a fast-paced environment
Exceptional phone and interpersonal communication skills
Preferred
Proficiency with real estate databases and CRM systems preferred
Sales or customer service background is a plus
Tech-savvy with a passion for learning new platforms and tools
Company
Boston Pads
Founded in 2003, Boston Pads is a real estate technology and operations company that powers a live, real-time database of over 227,000 Greater Boston rental listings, the largest residential rental database in the Greater Boston area.