Seek Now · 2 months ago
Senior Product Manager-Platform & AI
United States
Full-time
Remote
Senior Level
6+ years expSeek Now is transforming property inspections through technology and data, aiming to deliver reliable insights to the insurance and rental markets. The Senior Product Manager for Platform & AI will lead the development of Maestro, ensuring it becomes an AI-first foundation that enhances product team efficiency and data quality. This role requires collaboration with various teams to optimize workflows and improve inspection processes.
B2BIndustrialInsuranceInsurTechReal EstateSoftware Engineering
Responsibilities
Define and drive the Maestro platform vision, strategy, and multiyear roadmap; translate outcomes into quarterly plans and measurable KPIs
Partner with Engineering to set SLAs for availability, latency, throughput, and change-fail rate; own capacity planning and cost guardrails
Provide simple, well-explained interfaces (APIs and guidance) so teams can self-serve
Offer examples, templates, and change management support (release notes, migration guidance) that reduce rework
Co-own a shared plan with Mobile to raise the quality and completeness of data captured in the field app
Align on definitions (“first-time-right,” “complete,” “actionable”) and remove friction in capture, sync, and handoffs
Map current scheduling and routing flows end-to-end; identify bottlenecks and manual work
Ship simpler, faster workflows and clear service levels that help deploy Seekers efficiently and predictably
Deliver inspection-focused AI that ensures complete and accurate submissions with proactive guidance and automated checks
Implement guardrails, transparency, and feedback loops for trust and reliability
Manage core AI services: retrieval connectors, embeddings/vector store, prompt library, model registry/routing, evaluation & A/B testing
Ship guardrails (PII redaction, output validation, human-in-the-loop) and observability for model quality
Define feedback loops from apps/agents to continuously improve prompts, retrieval quality, and data quality
Run discovery with customers and internal teams, write concise decision docs, and drive alignment
Prioritize using data and qualitative insights; ship iteratively and learn; celebrate outcomes, not output
Qualification
Required
6–10+ years in Product Management with significant time spent on platforms, internal tools, or multi-product enablement
Proven work owning platform products (APIs, services, data models) at scale—clear contracts, versioning/migrations, and SLOs for availability/latency
Strong grasp of API design, service-oriented systems, and platform abstractions; comfortable with trade-offs on consistency, performance, and cost
Familiarity with LLM/AI building blocks, computer vision, AI-driven QA/QC, and when to automate vs. assist
Excellent communicator and partner to engineering; proven track record aligning executives and cross-functional teams
Skilled at structured interviews and synthesizing qualitative + quantitative signals into decisions
Naturally curious about emerging tools and trends; experiment responsibly and apply them to real workflows
Practical experience with SSO, RBAC, secrets, and audit for enterprise customers; understands privacy by design and data lifecycle controls
Hands-on with instrumentation and analytics; experienced in A/B and switchback testing for platform features and AI quality evaluation
Preferred
Experience with mobile apps and/or operations-heavy workflows
Familiar with AI-enablement layers, computer vision, and platform observability
Preferred but not required: insurance or real estate experience
Benefits
Health, dental and vision insurance
401K with company match
Paid time off (PTO)
Short and long-term disability insurance
AD&D insurance
Life insurance
More!
Company
Seek Now
Seek Now is an insurance inspection platform and real estate services provider to the property and casualty insurance industry.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Susquehanna Growth Equity
2021-02-03Private Equity
Leadership Team
Ted Turcotte
Sr. VP, Central Operations
Recent News
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