UniFirst Corporation · 1 month ago
UniClean - National Account Executive
United States
Full-time
Remote
Senior Level
5+ years expUniFirst Corporation is an industry leader in the rental, lease and sale of uniforms and facility services products. The National Account Executive will be responsible for managing National Account Service programs, maintaining relationships with clients, and overseeing contract renewals while ensuring customer satisfaction and compliance with service agreements.
B2BFacilities Support ServicesFirst AidLaundry and Dry-cleaningRentalRetailTextilesTraining
Responsibilities
Relationship Management with the primary key points-of-contact between UniFirst, its partner National Account Corporate contact(s), the individual National Account customer sites and the respective UniFirst service location to ensure customer expectations are met in accordance to the terms of the National Account Service Agreement
Proactively manage and coordinate all assigned National Account service and management activities and responsibilities throughout the UniFirst service network
Manage and meet service expectations to all National Account customer locations in accordance with the terms of the National Account Agreement, provide industry best service, build and maintain lasting and valuable business relationships at the C level, and meet/exceed customer expectations on an ongoing basis
Negotiate contract renewals, facilitate contracted price adjustments, and add new items to customer agreements where applicable
Prepare and deliver specified customer reports required to effectively execute and manage all assigned accounts and responsibilities
Engage in regular account visitation meetings
Develop and maintain relationships with key personnel and decision makers at all levels within assigned cleanroom accounts through proactive outreach and meetings on and off account sites
Conduct regular visits and schedule account reviews in accordance with compensation plan requirements to review service performance
Attend business reviews and complete the necessary presentations prior to such meetings
Use internal and external resources to retain customers, increase rental revenue, provide additional product information, and develop new revenue opportunities with the cleanroom business development team
Maintain customer contract status in conjunction with quality assurance team and work with contracts team to renew agreements before they expire
Work closely with all UniClean locations to ensure customer satisfaction exceeds customer's expectations
Generate leads to turn over to Service and Sales teams
Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits
Prepare account management reports/other requested reporting needed by customer
Stay up to date on sales skills, professional knowledge, and self-training to maximize professional growth and advancement
Stay up to date on Company capabilities, product lines and/or changes regarding sales and customer needs
Qualification
Required
Minimum of 5 years experience in Service Management or Sales Management in a service industry
Minimum of 3 years experience in National Account Program Management or Key Account Sales Management
Experience in contract negotiations with large impact customers at the Executive or 'C' decision making level
Must possess an autonomous, progressive 'take-charge' attitude; able to work under pressure and meet deadlines with minimal supervision
Must be able to multi task, understand, recognize, and prioritize work load
Willingness and ability to travel overnight approximately 20%
4 year college degree
Solid computer skills in Microsoft Office, Outlook, and the Internet
Preferred
Service Industry experience preferred
Benefits
401K with Company Match
Profit Sharing
Health Insurance
Employee Assistance Program
Life Insurance
Supplemental Life Insurance
Long Term Disability
Vacation
Sick Time
Paid Holidays
Direct Payroll Deposit
Tuition Reimbursement
30% Employee Discount
Employee Referral Program
Company
UniFirst Corporation
Headquartered in Wilmington, Mass., UniFirst Corporation (NYSE: UNF) is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1983-02-05IPO
Leadership Team
Kelly Rooney
COO
Michael Croatti
EVP
Recent News
2026-01-16
2026-01-08
Company data provided by crunchbase