Lockton · 2 weeks ago
Claims Coordinator
Kansas City, MO
Full-time
Onsite
Entry Level
3+ years expLockton is a company focused on providing insurance services, and they are seeking a Claims Coordinator to support the end-to-end claims process. The role involves ensuring timely reporting, documentation accuracy, and effective coordination with carriers and internal teams.
Auto InsuranceInsuranceRisk Management
No H1B
Responsibilities
Submit claims to carriers per account team instructions
Verify insured details, policy numbers, and claim information
Maintain accurate records in Salesforce and ImageRight
Schedule follow-ups for coverage positions
Monitor pending claims and escalate delays with carriers
Validate acknowledgment details and update systems
Track adjuster assignments and maintain contact records
Initiate and follow up on coverage requests
Review and summarize coverage letters for internal review
Assess defense assignments and retentions against policy terms
Manage daily email intake and reporting requests
Facilitate communication across claims teams and escalate system issues
Ensure proper filing and labeling of all correspondence
Generate client-specific claim reports and renewal summaries
Reconcile loss runs with open/closed claims
Track and report Bordereaux submissions
Secure written confirmations for all actions and requests
Maintain organized and compliant documentation in each platform
Qualification
Required
Bachelor's Degree in Business Administration or related field and/or years of experience equivalent
Up to three years of Client services experience is required
Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
Strong verbal and interpersonal communication skills required
Understands industry trends and governmental regulations
Ability to complete continuing education requirements as needed
Ability to attend company, department, and team meetings as required, including industry training sessions
Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
Ability to efficiently organize work and manage time in order to meet deadlines
Ability to travel by automobile and aircraft
Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
Ability to work on a computer for a prolonged amount of time
Ability to work outside of normal business hours as needed
Legally able to work in the United States
Company
Lockton
Lockton provides risk management and insurance services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mohammad Al Abdul Jabbar
Chief Executive Officer
Scott Bastian
Senior Vice President
Recent News
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2025-09-23
FF News | Fintech Finance
2025-04-19
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