IT Cover Engineer jobs in United States
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eduthing ltd ยท 1 month ago

IT Cover Engineer

eduthing ltd is a leading provider of innovative IT solutions for schools. As an IT Cover Engineer, you will provide on-site technical support, installations, troubleshooting, and maintenance to clients across multiple school locations.

Information ServicesInformation TechnologySecuritySoftwareTraining

Responsibilities

Provide on-site technical support and troubleshooting for hardware, software, and network issues
Perform installations, upgrades, and repairs of IT equipment and systems
Maintain and monitor systems to ensure optimum performance and security
Collaborate with internal teams to resolve complex issues and enhance system functionality
Communicate effectively with clients, providing timely updates and recommendations
Assist in configuring and testing new technology systems
Provide training and support for end-users on hardware and software solutions

Qualification

Technical supportIT infrastructure knowledgeTroubleshootingInstallationsUpgradesCustomer service

Required

Full, clean UK driving license (essential)
Proven experience in a similar technical support role
Strong knowledge of IT infrastructure, systems, and equipment
Ability to work independently and manage multiple tasks effectively

Company

eduthing ltd

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At eduthing, we work exclusively within the education sector, providing specialist IT support and education technology services for schools, academies, and multi-academy trusts across the UK.

Funding

Current Stage
Late Stage

Leadership Team

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Luke Nicolaou
Co-Founder & Chief Executive Officer
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Company data provided by crunchbase