Mighty Auto Parts · 1 month ago
Product Support Coordinator
Peachtree Corners, GA
Full-time
Onsite
New Grad, Entry LevelMighty Auto Parts is an automotive parts distribution company known for its quality and service in the aftermarket. The Product Support Coordinator will provide customer support, assist the V.P. of Operations with special projects, and perform various administrative duties to ensure smooth operations within the department.
Responsibilities
Monitor and respond to customer service inquiries
Communicate with Mighty franchises and suppliers via telephone and email
Coordinate weekly mailings - Responsible for gathering and editing materials for Mighty Mail
Manage product related claims process between Mighty and product manufacturers
Process credits as needed (LARE’s)
Manage and produce The Mighty Catalog, gathering content and graphics from product managers and suppliers (every October & November)
Prepare budget and forecasting files
Maintain monthly department files (e.g. Supplier Budget Comp file)
Prepare and distribute competitive data
Maintain/update PowerPoint presentations for Product team
Upload files to FranConnect (Catalog Bulletins, Product Bulletins, New Product Announcements, other files as needed)
Manage/track renewals for Certificates of Insurance (COI’s) from supplier. Send renewal requests as needed
Update contact files as needed. (Outlook)
Keep franchisee listing up to date and circulate them to suppliers as changes occur
Buying Guide maintenance
Maintenance of SDS (Safety Data Sheets)
Assist in the preparation and execution of company events / meeting
Qualification
Required
Must be proficient in Outlook, Word, Excel, PowerPoint and InDesign
Strong written and verbal communication skills
Strong analytical skills and ability to problem solve
Can establish priorities and handle many projects at once
Preferred
College Degree Preferred Or Equivalent Work Experience
Benefits
Medical plan
Dental/Vision plan
Life Insurance
Disability plan
401K plan
Company
Mighty Auto Parts
Since 1963, Mighty has been the gold standard of parts distribution, exclusively to the automotive service professional.
Founded in 1963
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Josh D'Agostino
President & CEO
Ken Voelker
President & CEO
Company data provided by crunchbase