Data Migration Specialist CRM jobs in United States
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Next Generation VT · 5 months ago

Data Migration Specialist CRM

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$65/hr - $75/hr

Next Generation, Inc. (NGI) is seeking an experienced CRM Data Migration Specialist to assist clients in migrating legacy Siebel CRM data into a new ServiceNow Customer Service Management platform. The role involves working with technical teams to ensure data accuracy, developing API solutions, and ensuring compliance with data governance standards during the migration process.

Education Management

Responsibilities

Work with our client's technical teams to export 15 years of Siebel Legacy CRM data, ensuring completeness and accuracy, including all file attachments
Analyze Siebel database schema and data models to plan efficient extraction processes
Develop and implement RESTful API solutions for ingesting extracted data into ServiceNow CSM
Ensure data mapping, transformation, and cleansing meet quality standards before ingestion
Collaborate with ServiceNow platform teams to define and validate data ingestion specifications
Conduct test migrations, troubleshoot issues, and optimize performance during the migration process
Document migration processes, data structures, and API configurations for knowledge transfer
Ensure compliance with data governance, privacy, and security standards throughout the migration
Provide technical support during cutover and post-migration phases to ensure smooth transition

Qualification

Siebel CRM data extractionRESTful API developmentServiceNow CSM ingestionSQL proficiencyETL processesData governance knowledgeScripting languagesCloud integration experienceServiceNow certificationProblem-solving skillsTeam collaborationWritten communicationVerbal communication

Required

Bachelor's Degree in Computer Science, Information Systems, or a related field
Proven experience with Siebel CRM data extraction and migration projects
Strong expertise in RESTful API development, integration, and consumption
Experience with ServiceNow CSM data structures and ingestion processes
Proficiency in SQL and database query optimization for large datasets
Strong understanding of ETL processes, data mapping, and transformation
Experience working with large-scale data sets including file attachments
Knowledge of data governance, compliance, and security best practices
Excellent problem-solving skills and ability to work both independently and in a team environment
Strong written and verbal communication skills

Preferred

Prior experience migrating from Siebel to ServiceNow or similar CRM systems
Familiarity with scripting languages such as Python, JavaScript, or PowerShell for automation
ServiceNow Certified System Administrator or related certification
Experience with cloud-based integration and deployment strategies

Company

Next Generation VT

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Welcome to Next Generation, a place for children to grow, learn, and play.
dateFounded in 2018
location
Colchester, Vermont, US
people-size51-200 employees
web-link
https://www.nextgenerationvt.com

Funding

Current Stage
Growth Stage

Leadership Team

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Sara LeBlanc
Founder
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Company data provided by crunchbase