Algotale Group ยท 1 month ago
Linqhaul- Strategic Account Director
United States
Full-time
Remote
Lead/Staff, Director/Executive
5+ years expAlgotale Group is a rapidly growing start-up revolutionizing the Global Supply Chain and Logistics sector. They are seeking a Strategic Account Director to manage and strategically grow high-value client accounts, focusing on revenue and client retention through strong relationships and effective communication.
Human Resources
Responsibilities
Manage and nurture assigned key accounts, providing ongoing support and proactive engagement to maximize client satisfaction and retention
Develop and execute comprehensive client relationship management strategies to enhance client engagement and drive business growth
Regularly communicate with key clients to understand their expectations, address concerns, and identify opportunities for upselling or cross-selling
Establish and maintain effective communication channels between key clients and internal departments to ensure smooth collaboration and timely resolution of issues
Recommend and implement improvements to enhance the management of key client relationships, leveraging insights and feedback gathered from clients
Handle client queries and provide innovative solutions for complex problems, demonstrating a proactive and customer-centric approach
Identify opportunities for upselling and cross-selling LinqHaul's products and services to existing clients, leveraging strong relationships and deep understanding of client needs and pain points
Collaborate with internal teams to develop tailored solutions and effectively communicate value propositions to drive incremental revenue and maximize client lifetime value
Qualification
Required
Bachelor's degree in business management, marketing, or a related field
Minimum of five years' experience in strategic account management or a similar role, preferably in the B2B or logistics industry
Proficiency in CRM software, such as Salesforce, to effectively manage client relationships and track interactions
Demonstrated expertise in B2B sales and client relationship management strategies, with a proven track record of achieving revenue targets and driving business growth
Strong interpersonal, communication, and collaboration skills, with the ability to build rapport and credibility with clients and internal stakeholders
Excellent problem-solving and analytical abilities, with a keen attention to detail and a proactive approach to addressing challenges
Exceptional organizational and time management skills, with the ability to prioritize tasks effectively and manage multiple projects simultaneously
Company
Algotale Group
Algotale is a premier IT staffing and software solutions provider, delivering top-tier talent and custom-built technology to drive business success.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase