Bausch + Lomb France · 1 month ago
Digital Product Experience Designer
Bridgewater, NJ
Full-time
Hybrid
Mid Level
$135K/yr - $175K/yr
4+ years expBausch + Lomb is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people. They are seeking a Digital Product Experience Designer to set the design standards for a human-centered design journey, ensuring solutions that feature ease of use and optimize the user experience.
Medical Device
No H1B
Responsibilities
Define and shape the experience strategy with the product team, facilitating working sessions with stakeholders and users to define key design goals and product requirements
Create a design strategy related to research insights, execution, and continuous integration
Synchronize customer research and map customer journeys for the constituent across teams
Synthesize customer insights across research by each team at the journey level
Take ownership of creating design deliverables
Create design artifacts such as journey maps, personas, wireframes, and Figma clickable prototypes
Build and maintain design systems
Collaborate with Product teams to define UX success metrics and translate insights into actionable design enhancements
Advocate for accessibility standards (e.g., WCAG) and inclusive design in all phases of the product lifecycle
Collaborate with content strategists
Engage with the delivery of work, empowering and providing the right tools for implementation teams to deliver sprint goals
Identify and remove team impediments
Work with Product owners to align the roadmap to vision and continuous insights to ensure the voice of the customer is heard
Constantly look for better ways of solving technical problems and designing the solution, not afraid to challenge the status quo
Attend events and sessions, promoting events, with a customer-focused approach
Write user stories and acceptance criteria to enable development efforts related to user experience, and help manage the user-facing product backlog
Partner with QA and product teams to validate design implementation and ensure quality standards are met
Monitor post-launch product performance and user feedback to inform iterative design improvements
Contribute to the governance and documentation of the design system to ensure consistency and scalability across teams
Qualification
Required
A bachelor's degree with 4+ years of relevant work experience, with proven experience in product design, Agile, and Scrum. Consulting experience is a plus
3+ years of demonstrated functional work experience in product design, HealthTech, and eCommerce experience is a plus
Expert in latest design tools (e.g., Figma, Miro)
Strong collaborator with cross-functional teams from tech, design, and business
Proven knowledge and understanding of digital and software delivery, technology, and supporting industry principles
Experienced in Agile Scrum teams (i.e., agile ceremonies, managing a backlog/release plan, writing user stories), tracking team-level metrics, removing blockers (burndown chart, release burn up, etc.)
Expertise in tools like JIRA, Azure DevOps & etc
Possess domain-specific technical expertise to support backlog development and resolve blockers for the team
Strong communication skills (written & verbal) with comfort in speaking with business stakeholders and collaborating in a global, matrixed environment
Proven problem solver who can manage and lead the team to push the solution and progress
Experience acting as 'voice of the customer' to represent the business
Benefits
Short-term and/or long-term incentives
Medical, dental, vision insurance
Disability and life insurance
A 401(k) plan and company match
Tuition reimbursement program (select degrees)
Company holidays
Well-being benefits
Sick time
Floating holidays
Paid vacation
Company
Bausch + Lomb France
Bausch+Lomb, c’est avant tout un laboratoire dédié à la protection et à l’amélioration de la vue de millions de personnes dans le monde, pour les accompagner dès leur naissance et à chaque phase de leur vie.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase