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EyeMed Vision Care · 1 month ago

Analyst- Business Data (EDI Production)

Mason, OH

Full-time

Onsite

Entry, Mid Level

2+ years exp

EyeMed Vision Care is part of EssilorLuxottica, a global leader in vision care products. The EDI Production Analyst is responsible for monitoring and resolving daily production membership file exceptions and errors to meet client SLAs and department KPIs, while also supporting daily EDI eligibility file processing and conducting audits.

Responsibilities

Monitors daily production file exception and error triage and implements appropriate resolution within department turnaround standards

Reviews, updates and approves compliance (SSAE/SOC) reporting and other membership processing reports, as needed

Validates completion and accuracy of membership file loads through timely audits of processor activities

Builds and fosters professional relationships with internal/external contacts to effectively communicate and expedite the resolution of file processing issues and to minimize member access to care issues

Performs electronic membership production file processing activities for timely member enrollment into EyeMed systems – including supporting the coordination of file receipt, tracking, loading and reporting of membership data

Understands EDI eligibility file load process, client set-up parameters, and data submission layouts to effectively analyze file issues to determine resolution

Manages and partners with team members to monitor and respond to inquiries received through department shared mailboxes

Able to multi-task and use multiple system applications to execute tasks relative to file

Maintains understanding of all policies, standards of administration, service level agreements, procedures, protocols, compliance, and security guidelines