Technical Support Specialist jobs in United States
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Source One Technical Solutions ยท 3 hours ago

Technical Support Specialist

positionLas Vegas, NV
timeContract
remoteOnsite
seniorityEntry, Mid Level
money$25/hr - $25/hr
date2+ years exp

Source One Technical Solutions is a staffing services company currently seeking TeleOperations Specialists for an autonomous vehicle company. This role is essential for monitoring and providing remote assistance to ensure the safe operation of autonomous vehicles.

ConsultingPharmaceuticalRetailStaffing Agency
Hiring Manager
Rob Uhrig
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Responsibilities

Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation
Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines
Assist in gathering performance metrics and reporting observations to improve system functionality
Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface
Follow company protocols and regulatory requirements to maintain high operational standards

Qualification

Technical support experienceOperating systems knowledgeQA testing principlesData analysisSimulation software familiaritySituational awarenessCommunication skillsCalm under pressure

Required

2+ years of experience in operations, technical support, software testing, or a similar field
Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles
Excellent driving history and no criminal history
Excellent written and verbal communication skills
Willingness to work flexible shift hours

Preferred

Experience with QA testing or working in the autonomous vehicle industry
Bachelor's degree in STEM, analytics, or related field
Basic understanding of data analysis to help build out and analyze metrics
Strong familiarity with video game-style controls or simulation software

Benefits

Pre-tax commuter benefits
Employer subsidized health care benefits
Flexible Spending Account for healthcare-related costs
Short and long term disability coverage and life insurance
401k package

Company

Source One Technical Solutions

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Source One Technological Solutions is a specialist consultancy provider in the fields of information technology, research and engineering.
dateFounded in 1998
location
Beachburg, Ontario, CAN
people-size201-500 employees
web-link
https://source1tek.com/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase