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St. Luke's University Health Network · 1 month ago

Financial Counselor, Star Wellness Clinic - Full Time

Allentown, PA - 450 Chew Street

Full-time

Onsite

New Grad, Entry Level

St. Luke's University Health Network is dedicated to providing excellent care to patients and communities. They are seeking a Financial Counselor responsible for managing patient inquiries and processing financial assistance applications to help patients understand their financial responsibilities and access necessary programs.

Emergency MedicineFitnessHealth CareHospitalNon ProfitPersonal Health

H1B Sponsor Likely

Responsibilities

Meet with all patients at or before first appointment to review Star Community Health Sliding Fee Discount Program and determine financial needs

Meet yearly with all Sliding Fee Discount Program patients to review income and eligibility for continued enrollment in the Sliding Fee Discount Program

Process, review, approve/deny applications according to HRSA requirements

Ensure all applications are audit ready

Explain patient’s responsibility in clear terms to patients

Review expiring sliding fee applications 60 days prior to expiration and contact patient to renew

Utilized PA Compass to assist patients with enrollments into Medicaid Programs. Research for alternative government funding programs

Utilized Pennie.com to assist patients in obtaining affordable insurance coverage

Complete tasks assigned through work queues timely according to department expectations

Connect patients to local hospitals financial assistance/charity care programs. Also, assist patients in submitting the financial assistance applications

Qualification

Customer serviceData entryInsurance backgroundMedical terminologyBilingual

Required

High school graduate or equivalent required

Excellent customer service and interpersonal skills required (office setting preferred)

General computer experience with data entry required

Preferred

Insurance background preferred

Knowledge of medical terminology

Bilingual preferred

Company

St. Luke's University Health Network

Glassdoor3.9

St. Luke's University Health Network is a nonprofit, regional health network that provides care primarily in Pennsylvania and New Jersey It is a sub-organization of St. Luke’s College of Health Sciences.

Founded in 1872

Bethlehem, Pennsylvania, USA

10001+ employees

http://www.slhn.org/

H1B Sponsorship

St. Luke's University Health Network has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (6)

2024 (8)

2023 (12)

2022 (6)

2021 (6)

2020 (7)