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Accenture Federal Services · 19 hours ago

ServiceNow Business Analyst

Washington, DC

Full-time

Onsite

Mid, Senior Level

$93K/yr - $176K/yr

2+ years exp

Accenture Federal Services is a technology company dedicated to serving the US federal government. They are seeking a ServiceNow Senior Business Analyst to apply process improvement principles and methodologies to enhance business processes and support the design and delivery of training programs.

ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Analyze business processes by mapping and evaluating as-is process scope, objectives and steps

Identify gaps and opportunities for improvement, integrating new and improved processes with existing ones

Recommend process, quality, and performance measurement improvements

Assist with institutionalization communicating these changes to impacted Business Systems teams and other stakeholders

Provide input, document requirements, and support the design and delivery of training and orientation programs as needed to support process changes

Qualification

ServiceNow platformBusiness AnalysisServiceNow Certified System AdministratorSix SigmaProcess improvementQuality improvementPerformance measurement

Required

2 years of relevant experience in Business Analysis for system design, system architecture, business technical architecture, business system requirements definition, or similar

1 year of experience with the ServiceNow platform

Active TS/SCI clearance