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Lighthouse · 1 day ago

Senior Sales Operations Analyst

Denver Metropolitan Area

Contract

Hybrid

Mid, Senior Level

$102K/yr - $158K/yr

3+ years exp

Lighthouse is on a mission to disrupt commercial strategy for the hospitality industry with their innovative commercial platform. The Senior Sales Operations Analyst will provide high-quality support to the global sales function, manage sales administration processes, and contribute to process improvements that optimize sales performance and drive business growth.

Hospitality

Growth Opportunities

Responsibilities

Provide high-quality, day-to-day support to our global sales teams, acting as a primary point of contact for deal management and system inquiries

Own and manage critical sales administration processes, including quoting, contracting, and ensuring data integrity within Salesforce

Manage and ensure sales reps are adhering to mandatory global sales processes, providing guidance and support as needed

Assist with the onboarding of new Sales members to the Commercial team from a Sales Operations perspective, including sales tools user setup

Develop and maintain essential sales reports and dashboards in Salesforce, including forecasting, activity, and quota attainment reporting, transforming data into actionable insights for sales leadership

Analyze sales performance and operational data to identify trends, bottlenecks, and improvement opportunities. Communicate recommendations based on analysis

Contribute to key operational projects that enhance sales effectiveness and ensure adherence to our global sales processes

Support the sales operations strategy, understand priorities and execute operational plans

Collaborate closely with cross-functional teams including Sales, Finance Operations, and Data Analytics to support strategic initiatives

Prioritize your work effectively and set appropriate expectations with stakeholders

Qualification

SalesforceData analysisSales reportingLookerSales operationsTime managementOrganizational skillsCollaborationProblem-solving

Required

A minimum of a Bachelor's Degree or equivalent work experience

A minimum 3 years of experience in sales/business operations/analytics

Previous experience with CRM systems – Salesforce required and candidate will be at an advantage with prior Looker experience

Very organised, able to start a project and complete it successfully

High analytical and able to extract business insights from analysis

Great time management

Ability to work independently, collaborate with teammates, and fully deliver on all commitments to meet deadlines

Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with Lighthouse's values and culture

A demonstrated ability to understand and articulate complex requirements

Preferred

Previous experience working in a high-growth Tech or SaaS environment

Advanced proficiency in Salesforce administration and reporting

Experience with data visualization and business intelligence tools, such as Looker

Benefits

Hybrid working environment.

Flexible time off: Autonomy to manage your work-life balance.

401k matching: Up to 4%.

Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.

Employer paid Short Term Disability + $50,000 Life Insurance

Parental leave: 12 week company paid primary caregiver leave, 3 week company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.

Wellbeing support: Subsidized up to 80% ClassPass subscription.

Referral bonuses: Earn rewards for bringing in new talent.