Gophermods · 3 months ago
Entry‑Level IT Repair Technician (Apple, Chromebook & PC)
Gophermods is a Minnesota IT solutions company delivering IT, computer, and electronics services across the Twin Cities. They are seeking an Entry-Level IT Repair Technician to gain hands-on experience in hardware repair and support device management for K-12 districts and business clients.
Information Technology
Responsibilities
Diagnose, troubleshoot, and repair Chromebooks, MacBooks, Windows laptops, iPads, tablets, and desktops
Support K–12 districts and business clients with device repair, device fleet management, and large-scale deployments
Configure, image, and deploy devices with white-glove care and enterprise-level precision for managed device services
Assist with IT logistics, parts handling, and asset management
Maintain accurate documentation, ticketing, and invoicing in company systems
Keep a clean, safe, and organized workspace, and collaborate with teammates to streamline repair workflows and meet evolving client needs
Qualification
Required
Beginner IT technician or IT career starter looking for paid training
Ability to diagnose, troubleshoot, and repair Chromebooks, MacBooks, Windows laptops, iPads, tablets, and desktops
Ability to perform screen, battery, and component replacements
Ability to assist with IT logistics, parts handling, and asset management
Ability to maintain accurate documentation, ticketing, and invoicing in company systems
Ability to keep a clean, safe, and organized workspace
Ability to lift up to 35 lbs
Clear communication skills
Organizational skills
Benefits
Performance bonuses
Commissions
Company-paid CompTIA A+, Network+, Security+ certification pathway
14 PTO days + option for 2 additional weeks unpaid + paid major holidays
50 % employer-paid medical, dental, vision + 4 % 401(k) company match
Disability: Short‑ and long‑term coverage included.