Guthrie · 1 month ago
Sr Engineer, Telecom - IT Infrastructure - Full Time (On-site, Sayre)
1 Guthrie Square, Sayre, PA, 18840, US
Full-time
Onsite
Mid, Senior Level
4+ years expGuthrie is seeking a Senior Engineer for their Telecom IT Infrastructure team. The role involves applying advanced knowledge to design, implement, and support telecommunications infrastructure and services while leading projects and teams.
Health CareHospitalPersonal Health
Responsibilities
Program and supports all aspects of computerized applications in the Telecommunications department, including but not limited to Tapit Nova call accounting system, Avaya IP Office, Xima Reporting & Call Recording, Avaya Call Pilot, Avaya CS1000 PBX, Avaya Communication Manager and the Skype/Teams for Business Conferencing
Assume responsibility for successful implementation of projects from a Telecommunication perspective whether upgrades, startups, or physical moves
Performs in‐depth technical programming of the Avaya PBX system
Be knowledgeable in support of Skype/Teams Room systems and other collaboration equipment Train users on the appropriate use of the hardware devices and software applications including but not limited to Avaya IP Office, Xima Reporting & Call Recording, Skype/Teams for Business Conferencing. etc
Work directly with Network team to plan, program, coordinate and integrate all communication systems and alarms whether hardwired or wirelessly attached
Meet with users on a regular basis and discuss problems or concerns regarding the application
Perform problem determination for the systems. Work with the appropriate vendor and I.S. technical personnel to troubleshoot and resolve problem
Responsible for installation of network wiring where appropriate for computers and/or phones
Performs capacity planning and life cycle management as it pertains to AVAYA PBX hardware components, lines, trunks, etc. Monitors incoming traffic to ensure efficient and optimal use of resources
Travel for this position is sometimes required
Learn and practices quality principles for continuous improvement in all work processes in which s/he is involved
It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position
Qualification
Required
2‐year degree in telecommunications or related field with 4 years' experience working closely with Nortel/Avaya PBX systems
Must have good working knowledge with client & server hardware and software
Must have good communication skills and a pleasant personality
Previous experience in a customer service position required
Preferred
Microsoft suite of products including Windows OS, MS Office, O365, preferred
Company
Guthrie
Health care
5001-10000 employees
H1B Sponsorship
Guthrie has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Fidelis Care
2025-05-14Grant
Leadership Team
Edmund Sabanegh
President & Chief Executive Officer, The Guthrie Clinic
Brad Carvellas
SVP, Chief Digital Officer
Recent News
Central New York Business Journal
2026-01-03
2025-12-24
2025-09-23
Company data provided by crunchbase