AssistRx · 2 months ago
Pharmacovigilance Reporting Specialist (Quality Assurance)
Orlando, FL
Full-time
Hybrid
Senior Level
$46K/yr - $54K/yr
5+ years expAssistRx is a growing organization that blends technology and talent to improve patient outcomes in the life sciences sector. The Pharmacovigilance Reporting Specialist will lead daily tasks associated with copay assistance programs, focusing on quality assurance and customer service improvements.
Health CareInformation Technology
No H1B
Responsibilities
Monitoring associate calls and providing feedback to program managers on associate strengths/coaching opportunities
Reviewing associate case records to ensure program metrics are met
Preparing call center reports and tracking service trends
Participating in the creation and maintenance of program SOP's
Assisting with user acceptance testing of program platform (eCase, iAssist)
Monitoring program AE's
Qualification
Required
+5 years specialty mail order pharmacy experience
Experience in patient support/pharmacy related setting
Ability to manage time effectively, and meet deadlines with minimal supervision
Attention to detail, and working knowledge of internal CRM and workflows
Effective communication skills: written and interpersonal
Benefits
Medical, dental, vision, life, & short-term disability insurance
Teledoc services for those enrolled in medical insurance
Competitive pay structure
Matching 401(k) with immediate vesting
Legal insurance
Company
AssistRx
AssistRx, Inc provides healthcare information technology solutions to the Specialty Pharmaceutical distribution channel.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-22Acquired
Leadership Team
Edward Hensley
Co-Founder & Chief Commercial Officer
Adam Dresen
Chief Technology Officer | CISO
Recent News
2025-09-30
Company data provided by crunchbase