Call Center Specialist - Debt Collection jobs in United States
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Peter C. Merani PC Attorneys at Law ยท 3 weeks ago

Call Center Specialist - Debt Collection

positionNew York, NY
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$20/hr - $25/hr

Peter C. Merani PC Attorneys at Law is seeking an On-Site Call Center Specialist to handle debt collection calls related to unpaid toll violations and accounts receivable. This role requires professionalism and strong communication skills to manage high call volumes effectively.

Law Practice

Responsibilities

Make outbound and receive inbound calls to resolve unpaid toll violations and outstanding balances
Discuss payment options, set up payment plans, and process payments accurately
Update customer account records and document all interactions
Use TCN call center software to manage daily call activity
Provide excellent customer service while following collection procedures and firm policies

Qualification

Prior collections experienceCall center softwareLaw firm experienceSpanish fluencyProfessional communicationReliable attendanceAttention to detail

Required

Prior collections experience required
Reliable attendance, strong attention to detail, and professional communication skills
Must pass all required background and reference checks

Preferred

Law firm experience highly preferred
Experience with call center software (TCN preferred)
Spanish fluency (spoken & written) preferred

Company

Peter C. Merani PC Attorneys at Law

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The Law Offices of Peter C. Merani P.C.
dateFounded in 1993
location
New York, US
people-size11-50 employees
web-link
http://www.meranilaw.com

Funding

Current Stage
Early Stage

Leadership Team

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Adam Kass
Partner
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