Manager, Production Operations jobs in United States
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Filevine · 3 weeks ago

Manager, Production Operations

Filevine is a leading company in legal technology, known for its innovative cloud-based workflow tools. The Production Operations Manager will lead a team to oversee the entire production process for certified transcripts, ensuring quality and efficiency across all workflows.

Artificial Intelligence (AI)Document ManagementLegal TechProject ManagementSaaSSoftware

Responsibilities

Oversee all pre-production and post-production workflows that support certified transcripts
Ensure accurate processing of rough drafts, exhibits, errata, and other pre-production tasks
Manage post-production tasks including formatting, exhibit packaging, certificate creation, and delivery
Monitor deliverable quality, resolve issues, and partner with Product & Transcription Ops on improvements
Manage, coach, and develop Production Operations team members
Set goals, provide feedback, and maintain a culture of accountability
Oversee staffing, scheduling, and resource allocation
Forecast workload and plan capacity for scaling production
Improve processes to enhance accuracy, efficiency, and throughput
Support automation and system improvements in partnership with internal teams
Collaborate cross-functionally on product updates and workflow enhancements

Qualification

Production managementProcess improvementWorkflow optimizationTeam leadershipAdobe SuiteExcelNotionSlackOperational acumenAdaptability

Required

5+ years of experience in operations, production management, or related roles—ideally within a fast-paced or high-throughput environment
Prior people-management experience with a track record of coaching, developing, and scaling operational teams
Strong operational acumen with demonstrated success in process improvement, workflow optimization, or quality management
Comfortable navigating deadlines, multitasking, and high-volume environments
Familiarity with tools such as Adobe Suite, Excel, Notion, Slack, and similar systems
Adaptability suited to a dynamic, evolving product and operational ecosystem

Benefits

Medical, Dental, & Vision Insurance (for full-time employees)
Maternity & paternity leave (for full-time employees)
Short & long-term disability
Opportunity to learn from a dedicated leadership team
Centrally located open office building in Sugar House
Top-of-the-line company swag

Company

Filevine

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Filevine provides a legal operating platform integrating AI for case, document, and lead management.

Funding

Current Stage
Late Stage
Total Funding
$636.08M
Key Investors
Insight PartnersStepStone GroupSignal Peak Ventures
2025-09-23Series E· $260M
2024-06-01Series Unknown· $150M
2022-04-14Series D· $108M

Leadership Team

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Nathan Morris
Co-Founder and Chief Culture Officer
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Jonathan Ord
Board Member
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Company data provided by crunchbase