Highwire · 1 month ago
Senior Account Manager (Financial & Professional Services)
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $110K/yr
6+ years expHighwire is a strategic marketing communications agency that partners with ambitious companies and established brands. As a Senior Account Manager on the Financial & Professional Services Team, you will lead account teams, oversee client strategies, and ensure exceptional client service.
Public RelationsSocial Media
Responsibilities
Serve as the day-to-day account lead for up to 5 Financial & Professional Services clients, ensuring exceptional client service and account management
Direct teams of 5–10 members, from interns to VPs, managing workflow, priorities, and team development
Provide strategic counsel aligned with each client's business objectives and financial/professional services goals
Build and maintain strong relationships with top-tier financial, business, and industry trade press
Actively contribute to Financial & Professional Services practice groups, sharing industry insights and challenging junior staff to think strategically
Oversee PR programs from kickoff to goal achievement, ensuring measurable impact
Set ambitious, achievable client goals through creative campaigns and amplification techniques that tie directly to clients' business objectives
Develop and manage monthly/annual budgets and team priority allocations
Ensure accurate client billing, recoup client expenses, and maintain account status. Participate in program execution as appropriate, including writing/editing, media relations, social media, digital communications, and crisis support
Serve as an ambassador for the agency and our Financial & Professional Services practice
Contribute to company growth through new business development, organic client expansion, and creation of client case studies within the Financial & Professional Services sector
Attend networking events, seminars, and conferences relevant to financial services, professional services, and communications—including occasional out-of-hours events—to maintain professional development and build relationships
Lead at least one agency-wide training annually and participate in trainings as needed
Establish and maintain a focus area within agency support, such as digital strategy, social media, or sector-specific communications initiatives
Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews
Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals
Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners
Lead by example and ensure teammates have clarity on roles, responsibilities, and Financial & Professional Services objectives
Deliver high-level account management and strategic counsel specifically for Financial & Professional Services clients
Execute programs as needed, supporting writing, media relations, social, digital, and crisis efforts
Mentor and develop team members, ensuring alignment with agency standards and client objectives
Support agency growth through client development, business opportunities, and thought leadership in the Financial & Professional Services sector
Qualification
Required
Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager
Prior experience managing Financial & Professional Services clients in an agency setting
Organized, self-motivated, and entrepreneurial mindset
Established media relationships and proven experience pitching feature placements for financial and professional services clients
Strong experience developing PR plans and campaigns for Financial & Professional Services clients
Solid understanding of staffing budgets and ability to make staffing recommendations
Ability to prioritize responsibilities based on impact, timelines, workflow, and client goals
Commitment to self-improvement and proactive in suggesting solutions
Exceptional communication and leadership skills, with a track record of inspiring teams and delivering results in the Financial & Professional Services sector
Preferred
Experience pitching and onboarding new clients within the Financial & Professional Services sector
Benefits
Competitive salary with merit-based opportunities for growth
Flexible hybrid work model tailored to your schedule and lifestyle
Generous vacation policy, including extended summer and winter breaks
Early log-off on Fridays through our Empower Hours program
401(k) plan with employer matching
Comprehensive medical, dental, and vision coverage, plus FSA options
Paid parental leave
Commuter benefits
Home office equipment stipend
Annual Growth Mindset Stipend for books, events, or learning experiences
Monthly technology reimbursement
Wellness benefit program for mental and physical health
Donation matching program
Mentorship and ongoing professional development opportunities
Monthly recognition and team celebrations
Employee referral and new business referral bonuses
Quarterly Highwire events and team gatherings
Dog-friendly office environment
A supportive, inclusive, and collaborative workplace where you can grow and do your best work
Company
Highwire
Highwire is a strategic marketing communications agency built at the intersection of innovation and industry.
51-200 employees
H1B Sponsorship
Highwire has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Shamrock Capital Advisors
2022-09-15Private Equity
Leadership Team
Mallory Cloutier
Senior Vice President
C
Carol Carrubba
President
Recent News
J.R. O'Dwyer Company, Inc.
2025-04-14
2024-04-25
Company data provided by crunchbase