REID Lifting Inc [USA] · 1 month ago
Inside Sales and Customer Service Representative
Roseville, MN
Full-time
Onsite
New Grad, Entry LevelReid Lifting Inc is a global leader in innovative lifting and access solutions, and they are seeking a motivated professional to join their U.S. team. This hybrid role combines inside sales support with customer service excellence, assisting with sales activities and ensuring exceptional service for customers.
Mechanical Or Industrial Engineering
Responsibilities
Provide first-class inside sales support and customer service via phone, email, and CRM
Support regional sales efforts and reseller relationships
Understand technical aspects of Reid’s product range to advise customers
Prepare and follow up on quotes; maintain CRM records
Process orders accurately and coordinate timely acknowledgements
Communicate with key contacts and resolve issues promptly
Liaise with UK headquarters for non-standard items and inquiries
Contribute to U.S. growth strategy and report on performance metrics
Qualification
Required
Previous experience in customer service or inside sales, preferably in a manufacturing or industrial setting and/or 2 year or 4 year degree
Strong communication skills (written and verbal)
Ability to learn technical product details and provide accurate guidance
Proficiency with CRM systems and Microsoft Office
Self-starter with strong organizational skills and attention to detail
Ability to work under pressure and manage multiple priorities
Preferred
Collaborative and personable
Analytical and proactive problem-solver
Driven by success and accountability
Enthusiastic about growth and career development
Company
REID Lifting Inc [USA]
REID Lifting Inc is a dedicated operation within the US, owned by lifting and lowering specialist, REID Lifting.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase