DS Technologies Inc · 1 month ago
Customer/Billing Business Analyst
United States
Full-time
Remote
Mid Level
$55/hr - $55/hrDS Technologies Inc is a company that provides innovative IT services and solutions. They are seeking a Customer/Billing Business Analyst to analyze and document business requirements for customer billing processes and collaborate with technical teams for accurate system implementation.
Information Technology & Services
Responsibilities
Gather, analyze, and document business requirements related to customer billing systems
Work with stakeholders to understand billing processes, account management, and payment workflows
Translate business requirements into functional specifications for development and testing teams
Support User Acceptance Testing (UAT) by validating billing scenarios and ensuring alignment with business rules
Identify process improvements and recommend solutions to enhance billing accuracy and efficiency
Collaborate with developers, testers, and project managers to ensure timely delivery of billing enhancements and fixes
Qualification
Required
Strong experience as a Business Analyst in Customer/Billing processes, preferably in the energy/utilities sector
Knowledge of utility billing systems and customer account management
Strong analytical, documentation, and communication skills
Experience with requirements gathering, process mapping, and use case creation
Ability to work independently and effectively in a remote or hybrid environment
Preferred
Experience with National Grid or other major energy utility companies
Familiarity with billing system implementations or upgrades
Company
DS Technologies Inc
DS Technologies Inc - SUCCESS IS OUR DUTY At DS Technologies, we’re more than just a technology provider – we’re your strategic partner in navigating the digital revolution.
Founded in 2018
51-200 employees
H1B Sponsorship
DS Technologies Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (5)
2021 (4)
Funding
Current Stage
Growth StageCompany data provided by crunchbase