Oracle · 1 month ago
Consulting Solution Lead
Oracle is seeking a Consulting Solution Lead for their Customer Health team, responsible for ensuring AI-generated customer metrics meet high standards. The role involves validating insights through customer engagement and overseeing QA reviews to provide actionable recommendations based on real customer behavior.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
Responsibilities
Ensure AI-generated customer metrics meet high standards
Validate that AI-generated insights meet rigor required by senior decision-makers
Engage with actual customers to ensure AI-driven health insights are grounded in real customer behavior
Oversee calibration cycles with AI/ML teams
Qualification
Required
10+ years of experience in consulting
Ability to read, write, and speak English
Experience owning interventions with complex customers
Ability to identify risks and manage escalations
Experience developing recovery plans
Ability to write executive-ready summaries that drive internal alignment and action
Experience advising Customer executives on mitigating organizational risk
Experience rallying internal stakeholders to take action for a Customer
Ability to validate AI-generated insights through real-world customer engagement
Experience conducting structured QA reviews
Ability to oversee calibration cycles with AI/ML teams
Ability to ensure AI-driven health insights are grounded in real customer behavior
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
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