FirstService Residential · 1 month ago
Wind Front Desk (Overnight)
Miami, FL
Full-time
Onsite
Entry Level
$18/hr - $18/hr
2+ years expFirstService Residential is seeking a Front Desk Associate to work independently and provide excellent customer service. The role involves greeting residents, monitoring security systems, and responding to emergencies while maintaining accurate logs and records.
Property ManagementReal Estate
Responsibilities
Demonstrates excellent customer service, communication, and time management skills
Monitors Emergency Response System
Greets and directs Residents, guests, and invitees
Monitors and controls Electronic Security Control Systems
Responds to emergency situations in a timely and efficient manner
Monitors and controls access to the building
Maintains daily log, records, and forms
Resolves and follows-up on all complaints/issues
Maintains a safe and secure environment throughout the building/property(s)
May be assigned other duties by the on-site property manager
Follows safety procedures and maintains a safe work environment
Other duties as required
Qualification
Required
Strong communication, telephone, and customer service skills
Detail oriented and able to multitask
Ability to understand and react to emergency response and access control procedures
Ability to monitor and operate electronic security control systems
Ability to accurately maintain daily logs, records, and forms
Demonstrates excellent customer service, communication, and time management skills
Ability to respond to emergency situations in a timely and efficient manner
Ability to maintain a safe and secure environment throughout the building/property(s)
Ability to follow safety procedures and maintain a safe work environment
Strong customer service, communication and interpersonal skills required
Ability to lift 30 – 50 lbs
Ability to work in an upright standing or sitting position for long periods of time
Ability to handle, finger, grasp and lift objects and packages
Ability to reach with hands and arms
Ability to communicate, receive, and exchange ideas and information by means of the spoken and written word
Ability to quickly and easily navigate the property/building as required to meet the job functions
Ability to complete all required forms
Ability to work extended hours and weekends based on project requirements
Ability to respond to emergencies in a timely manner
Preferred
High school diploma or equivalency preferred
College level courses in business or hospitality preferred
Two (2) to three (3) years of business experience preferred
Computer literacy: command of information system hardware/software is preferred
Effective written and verbal communication skills
Multiple language fluency is desirable
Benefits
Your choice of multiple medical plans
Dental
Vision
Time off benefits
Paid holidays
401k with company match
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Amy Sanchez
President, Central & North Florida Markets
Katie Halfhill
Director of Business Development
Recent News
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