BW Packaging · 17 hours ago
Field Service Technician (Can Seaming)
United States
Full-time
Onsite
Mid Level
$30/hr - $45/hr
3+ years expBW Packaging is a global supplier of engineering consulting and manufacturing technology for the packaging industry. The Field Service Technician is responsible for installation, troubleshooting, and customer training on can seaming equipment, ensuring customer uptime and equipment performance in the beverage, food, and craft markets.
CommercialFood and BeverageIndustrialManufacturingPersonal HealthPharmaceutical
Responsibilities
Perform installation, start-up, testing, and commissioning of new can seamer equipment
Diagnose mechanical, electrical, and operational issues on installed machines and implement corrective actions
Conduct on-site audits, PMs, rebuilds, and changeovers to maintain peak machine performance
Complete seam setup, measurements, and adjustments in accordance with Angelus/Continental/V-Series Can Seamer specifications
Support customers with machine optimization, operational guidance, and best practices
Provide accurate documentation, service reports, timesheets, and expense submissions in D365 (or current system)
Serve as the primary technical contact for assigned customer accounts
Deliver on-site and remote troubleshooting with a focus on fast response and high customer satisfaction
Train customer operators and maintenance personnel on machine operation, sanitation, change parts, and basic troubleshooting
Escalate issues appropriately when engineering or product development support is required
Work closely with Product Line Leaders, engineering, training, manufacturing, and sales teams
Assist in developing service bulletins, SOP updates, and continuous improvement recommendations
Participate in ride-alongs, in-house machine builds, pilot tests, and training of new FSRs
Follow all company safety requirements, customer site rules, and OSHA standards
Ensure machines are left in a safe, compliant, and fully operational condition after service work
Qualification
Required
3+ years of field service, maintenance, or industrial machinery experience
Strong mechanical aptitude; ability to read blueprints, schematics, and technical documents
Ability to diagnose complex mechanical issues with minimal supervision
Strong communication and customer-facing skills
Valid passport and ability to travel domestically and internationally
Ability to work independently in a remote/field environment
Angelus/Continental/V-Series Can Seamer experience (setup, teardown, tooling, seam evaluation)
Understanding of double-seam integrity requirements, tooling changes, and seam analysis
Preferred
Experience with canning lines, seaming equipment, food/beverage machinery, or high-speed automation preferred
Electrical/PLC fundamentals (basic troubleshooting, sensors, drives) a plus
Experience working in breweries, food plants, or regulated production environments
Benefits
Medical, dental, and vision insurance
Paid time off
401k plan with company match
Company
BW Packaging
Since 1885, Barry-Wehmiller – a $3+ billion global supplier of manufacturing equipment – has been a trusted partner to packaging companies around the world.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase