Patreon · 2 days ago
Design Manager, Payments
San Francisco, CA
Full-time
Hybrid
Senior Level
7+ years expPatreon is a media and community platform where creators connect with their fans. The Design Manager for Payments will lead a small product design team to enhance payment experiences for creators and fans, ensuring clarity and trust in the payment processes.
Content CreatorsMusicPodcastVideo
Responsibilities
Manage, coach, and support a small team of product designers working across Payments Platform and Payments Core Experience
Set a high bar for UX and visual craft across payments flows and tools, and give clear, actionable feedback on work in progress
Plan projects and determine how to delegate amongst your team
Be hands on, owning end‑to‑end design for key projects, from problem framing and flows through interaction design, prototypes, and high‑fidelity visuals
Partner with Product and Engineering leads to define Payments north stars, success metrics, and roadmap sequencing for H1/H2
Use research, product data, and support signals to inform priorities and iterate on designs
Ensure the core journeys your teams own feel clear, trustworthy, and modern across web and mobile
Collaborate with other design leaders so payments and tax experiences feel cohesive across Insights, Creator Success, and other surfaces product areas
Contribute to and leverage design systems and shared patterns to deliver scalable, consistent payments solutions
Build strong cross‑functional alignment by clearly communicating design decisions, trade‑offs, and recommendations to working teams and leadership
Help the broader company understand the “why” behind the Payments roadmap and the creator and fan problems we’re solving
Get out ahead of the near-term roadmap and discover future opportunities through product vision initiatives that you propose and manage
Qualification
Required
7+ years of product design experience, including at least 1 year of managing designers or leading them informally with strong mentorship responsibilities
Proven track record shipping high‑impact, end‑to‑end product work in complex domains (ideally payments, fintech, or other mission‑critical systems)
Comfortable in a 'player‑coach' setup, balancing people management with hands‑on IC work
Deep commitment to interaction and visual craft, especially in flows where clarity, trust, and correctness are critical
Ability to simplify complex systems into clear, understandable experiences
Experience working with or contributing to design systems to deliver scalable, consistent solutions
Strong product intuition; able to define problems, form hypotheses, and use qualitative and quantitative signals to guide decisions
Experience connecting design work to measurable outcomes (such as reduced support tickets, improved checkout conversion, or higher payout satisfaction)
Skilled at building healthy, trusting relationships across Design, Product, Engineering, and business partners
Clear, empathetic communicator who can tailor level of detail and story to different audiences, from ICs to execs
Genuine interest in helping creators run sustainable businesses and in making payments, payouts, and taxes radically simpler for them
Benefits
Competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching
Competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution
Company
Patreon
Patreon is an online platform connecting musicians and other artists with their fan base.
201-500 employees
H1B Sponsorship
Patreon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (13)
2023 (12)
2022 (20)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$413.3MKey Investors
Tiger Global ManagementGlade Brook Capital PartnersThrive Capital
2021-11-10Secondary Market
2021-09-15Series Unknown
2021-04-06Series F· $155M
Leadership Team
Jack Conte
CEO & Co-Founder
Sam Yam
Co-founder, President & CTO
Recent News
vcnewsdaily
2025-12-01
2025-11-19
Company data provided by crunchbase