Benco Dental · 1 month ago
Regional Field Service Manager
United States
Full-time
Remote
Mid, Senior Level
$95K/yr - $110K/yr
5+ years expBenco Dental is the largest privately owned, full-service dental distributor in the United States, committed to driving dentistry forward. The Regional Field Service Manager will oversee the installation, maintenance, and repair of dental equipment while ensuring compliance with customer specifications and company requirements.
DentalHealth CareManufacturingMedicalMedical Device
Responsibilities
Assist, coach, evaluate, and improve performance of regional service/installation technicians
Collaborate with Regional Sales Manager to achieve regional labor sales goals
Ensure Service Technicians are following time and attendance reporting requirements while ensuring Tech PTO reflects assigned work
Hold Service Technicians accountable for responsibilities
Coordinate/conduct regularly scheduled meetings with all Regional Personnel
Ensuring high customer service satisfaction rates
Qualification
Required
Associate Degree in: Business or BioMed Technology
5 Years' Experience in a Service Industry
Previous Management Experience
Exceptional Time Management
Professional and Positive Attitude
Computer and Networking Experience
Exceptional Customer Service, Planning, and Problem-Solving
Effective Interpersonal and Communication Skills while Presenting and Negotiating
Field Repair in a Dental/Medical Environment
Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
Frequently lifting/lowering/carrying/pushing/pulling 1 to 55 pounds, occasionally lifting/lowering/carrying/pushing/pulling 56 to 100 pounds
Routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
Ability to work in tight spaces
Frequent traveling to customer sites (daily) and occasional use of power tools
Benefits
Excellent Compensation Packages
Medical, Dental and Vision Benefits Effective on Day 1
401k Package and Profit Sharing
Associate Discounts and Community Giveback Programs
College Tuition Savings Program
Caring Family Culture Toward all Associates
Certified as a FORTUNE Great Place to Work
Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
Company
Benco Dental
Benco Dental is an American dental product and equipment distributor based in Pittston, Pennsylvania.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Karen Friar
Chief Financial Officer
Recent News
DelveInsight Business Research LLP
2025-08-27
Company data provided by crunchbase