Product Manager, Fulfillment jobs in United States
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Carvana · 1 month ago

Product Manager, Fulfillment

Carvana is a company revolutionizing the car buying experience since 2013. They are seeking a Product Manager for their Network Planning & Scheduling team to enhance fulfillment operations, automate scheduling processes, and improve network performance through data-driven insights.

AutomotiveAutonomous VehiclesE-Commerce
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Responsibilities

Enhancing Schedule Feasibility and Promise Accuracy: You will develop and refine solutions that ensure Carvana's delivery and pickup promises to customers are consistently high-fidelity and feasible. This involves improving the accuracy of underlying data used for scheduling, optimizing operational buffers, and designing systems that account for real-world constraints to reduce delays and enhance customer experience
Automating and Centralizing Network Scheduling & Exception Handling: You will drive initiatives to streamline and automate complex scheduling processes and centralize exception management across first, middle, and last mile operations. This includes building advanced tools for real-time visibility and resolution of operational exceptions, and leveraging technology to reduce manual intervention in scheduling adjustments and issue resolution
Evolving Core Transportation and Planning Systems: A significant part of your role will involve developing and enhancing Carvana’s proprietary transportation management and network planning systems. You will lead efforts to transition capabilities from legacy platforms to new in-house solutions, aiming to improve user experience, reduce operational costs, and increase system efficiency and control
Monitoring and Optimizing Network Performance: You will continuously monitor the health of the fulfillment network in terms of planning, scheduling, and execution. This includes tracking key performance indicators and identifying constraints or inefficiencies that impact the network's ability to operate successfully
Applying Structured Problem-Solving: You will apply structured thinking to analyze existing business processes, identifying opportunities to eliminate complexity and manual efforts by designing and implementing sustainable software products
Driving Product Ownership: You will take full ownership of the products and models under your purview, ensuring they effectively empower Carvana’s operational teams and contribute to a superior customer experience
Translating Requirements and Collaborating with Stakeholders: You will translate complex business needs into clear product requirements and user stories. This requires actively engaging with field-based partners, operational leaders, and various internal teams (e.g., Engineering, DSS) to gain deep insights into their needs and pain points
Delivering Data-Driven Insights: You will source and analyze data from product databases to derive meaningful business insights, and regularly communicate results, trends, and strategic recommendations to stakeholders, including senior leadership
Exemplifying Product Leadership: You will lead by example, setting a high standard for product management practices and fostering a collaborative and innovative team environment

Qualification

Product ManagementLogistics ManagementData AnalysisTransportation Management SystemProject ManagementAnalytical ThinkingCommunication SkillsProblem-SolvingCollaboration

Required

Bachelor's degree in Logistics, Supply Chain Management or Computer Science (or other related fields)
2+ years experience in product management
Strong project management skills, and the ability to work cross-functional on complex product areas, managing dependencies
Openness to feedback from all people and parts of the company
A positive outlook, humility, and a healthy sense of humor
Intuitive problem-solving. Understand and think through causal relationships and ripple effects. Confidence in tackling emerging and complex problems
Product sensibility. A student of products with sharp intuition about customers and user experience
Excellence in communication. Ability to collaborate and speak the language of our Operational, Product, Engineering, and Executive teams
Analytical thinking. Capable of the full scope of data-driven decision-making: diving deep to understand the nuances of individual data points, defining illuminating summary statistics and visualizations, crafting simple yet accurate narratives, and employing all of the foregoing to improve our product and business

Benefits

Medical, Dental, and Vision benefits.
401K with company match.
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
A great wellness program to keep you healthy and happy both physically and mentally.
Access to opportunities to expand your skillset and share your knowledge with others across the organization.
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.

Company

Carvana is an e-commerce platform that buys and sells used cars.

Funding

Current Stage
Public Company
Total Funding
$5.16B
Key Investors
Stellantis-FsAlly Financial
2025-11-19Post Ipo Debt· $99M
2023-07-27Post Ipo Equity· $225M
2022-02-24Post Ipo Debt· $3.27B

Leadership Team

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Ernie Garcia
Founder and CEO
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Shekita Hayes
Co-Founder/COO
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Company data provided by crunchbase