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Bluu, Inc. · 3 weeks ago

Account Manager (Chinese Bilingual)

Hackensack, NJ

Full-time

Hybrid

Mid, Senior Level

$48K/yr - $58K/yr

Bluu, Inc. is seeking a highly motivated Account Manager who is bilingual in Chinese and English to join their dynamic sales team. The role involves supporting and enhancing relationships with partners, providing training, and serving as the primary point of contact for partner inquiries.

Cloud Data ServicesFinancial ServicesHardwarePaymentsPoint of Sale

Responsibilities

Conduct comprehensive initial training sessions for new Sales Partners to familiarize them with our products, services, and systems

Provide ongoing training and updates to exiting partners to enhance their knowledge and performance

Handle partner inquiries promptly via phone and email, ensuring timely and effective solutions

Collaborate with internal departments to resolve partner issues and ensure smooth operations

Maintain professional relationships with partners through regular meetings and effective communication

Develop and execute customized sales strategies for each partner to maximize performance and profitability

Lead, motivate, and advise existing partners on best practices and growth opportunities

Coordinate individual promotions and incentives as needed to drive partner engagement and success

Proactively re-activate inactive partners and manage relationships with terminated partners to explore opportunities for them to return

Train and manage new PBM Account Managers to ensure they are equipped to support partners effectively

Lead and supervise Account manage team member

Travel up to 25% to attend industry shows and events

Qualification

Microsoft OfficeBilingual in ChineseEnglishProblem-solving skillsConflict resolution skillsMultitaskingEmpathyInterpersonal skills

Required

Minimum Associate degree

Highly proficient in Microsoft Office (Word, PowerPoint, and Excel)

Ability to multitask and work in a very fast-paced and team-oriented environment

Empathetic and patient approach to client interactions

Problem-solving skills with the ability to think critically and make quick decisions

Excellent conflict resolution and interpersonal skills and ability to build relationships with Sales Partners

Bilingual in Chinese and English

Benefits

Medical, Dental, Vision, Life Insurance

Paid Sick and Vacation

401K with 3% matching

Gym Support

Lunch Support

Company

Bluu, Inc.

bluu™ is a one-stop shop for payment processing, POS hardware and software, online ordering, online appointment booking, gift card and loyalty program solutions.

Founded in 2008