Analyst II, Web Content Governance jobs in United States
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Ricoh USA, Inc. · 2 months ago

Analyst II, Web Content Governance

positionChicago, IL, United States
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$85K/yr - $95K/yr
date5+ years exp

Ricoh USA, Inc. is focused on maintaining and enforcing digital content governance across their public-facing web platforms. The Web Content Governance Analyst is responsible for ensuring content is structured, compliant, and optimized, while collaborating across teams to manage metadata and support personalization strategies.

ConsultingDocument PreparationInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Establish and enforce content governance standards to ensure consistency, accessibility, and brand alignment across all digital channels
Serve as the primary point of accountability for content quality, compliance, and lifecycle integrity
Lead cross-functional enablement by embedding governance checkpoints into product launches, business as usual workflows, and campaign planning
Own the product data import process for new launches, ensuring structured content, metadata, and assets are accurately modeled and integrated via Salsify
Collaborate with merchandising, product, and platform teams to validate data quality and readiness for go-live
Maintain documentation and workflows for product onboarding, updates, and lifecycle transitions
Develop and maintain structured content models, taxonomy frameworks, and metadata standards to support scalable content delivery and discoverability
Govern personalization strategies and semantic tagging to enable dynamic, user-centric experiences
Collaborate with search optimization (SEO/GEO), design, and product teams to align taxonomy with user journeys and business goals
Define and manage entity relationships and tagging strategies to support semantic search, personalization, and AI-driven content delivery
Partner with platform and data teams to integrate entity graph logic into Content Management System (CMS) and Product Information Management (PIM) systems
Design and execute QA protocols for templates, modules, and page-level content to ensure accessibility, legal compliance, and brand consistency
Conduct periodic audits and remediation efforts to maintain governance integrity
Develop and maintain governance documentation including lifecycle policies, editorial guidelines, and structured content protocols
Monitor page health, content performance, and governance adherence using analytics dashboards and reporting tools
Deliver actionable insights through governance reports to inform continuous improvement and strategic planning

Qualification

Digital content governanceMetadata managementCMS platformsPIM systemsAdvanced ExcelTaxonomy frameworksEntity modelingSEO best practicesCommunicationCross-functional collaborationDocumentation skills

Required

5+ years of experience in digital content governance, structured content, or web operations
Deep understanding of metadata, taxonomy, entity modeling, and semantic content frameworks
Experience with CMS platforms (Contentful), PIM systems (Salsify), and entity graph tools
Proficiency in advanced Excel/Google Sheets functions (SQL a plus)
Experience in visualizing and documenting intricate content and data workflows using tools such as Visio, Lucidchart, or Miro
Familiarity with accessibility standards, search optimization (SEO/GEO) best practices, and compliance protocols
Strong communication, documentation, and cross-functional collaboration skills
Bachelor's degree in Information Science, Marketing, Communications, or related field

Company

Ricoh USA, Inc.

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At Ricoh, we bring people, processes, and technology together to make information work for you.
dateFounded in 1962
location
Malvern, Pennsylvania, USA
people-size10001+ employees
web-link
https://www.ricoh-usa.com

H1B Sponsorship

Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (7)
2022 (16)
2021 (13)
2020 (4)

Funding

Current Stage
Late Stage

Leadership Team

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Sourabh Jha
Principal Strategist to CEO, Strategic Planning, Analytics and Intelligence
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Karen Allman
VP, Technology Portfolio and Partner Management
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