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Wesley Housing · 1 month ago

Community Manager - Parcview Apartments

Alexandria,VA,US

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Wesley Housing is a leading nonprofit developer providing affordable rental housing throughout Virginia and the District of Columbia. The Community Manager leads day-to-day operations at ParcView Apartments, ensuring excellent resident service and compliance with housing regulations while managing a team and overseeing property operations.

Property DevelopmentProperty ManagementResidential

Comp. & Benefits

Responsibilities

Coordinate the day-to-day operations of the property, including site management and administrative functions

Manage rent collection and address delinquent rents within policy guidelines

Supervise maintenance and janitorial staff to ensure curb appeal, completion of work orders, unit turnover, and completion of grounds and building maintenance in a timely manner

Train, coach, and guide the work of other team members

Use knowledge of tax credits and public housing management policy to facilitate potential resident interviews, income calculations, and to process lease applications

Ensure all government guidelines and compliance (Sec. 8, HUD and Tax Credit) requirements are met and appropriate records are maintained

Participate in tenant selection; conduct resident and prospective resident interviews, initiate background checks and application verifications

Prepare apartment leases and lease renewal documents, income certification and rent registration

Submit resident certifications and subsidy billing to contract administrators

Attend meetings involving properties and tenants within scope of work and based on impact to community

Proactively work to ensure budget and expense control. Perform within budget and purchasing guidelines

Maintain on-going communication with tenants including quarterly resident meetings

Develop maintenance work schedules

Conduct site inspections of grounds, common areas and apartments

Assist Resident Services with relocation of tenants during planned renovations

Perform move in/move out inspections

Investigate and resolve resident complaints

Maintain rent rolls; reconcile resident accounts and prepare vacancy reports

Coordinate timely apartment turnover procedures

Prepare daily bank deposit

Manage and coordinate preparation and delivery of all correspondence to residents (rent changes, terminations, etc.)

Maintain positive relationships with residents

Ensure consistent application of property policies

Maintain inventory of all equipment and supplies and issue purchase orders

Maintain vendor files

Submit completed purchase orders and invoices for payment to Accounting

Maintain and update potential resident waiting lists

Prepare verification forms, Sec. 8 vouchers / voucher adjustments, and payment authorization forms

Prepare income certifications in accordance with IRS- Section 42

Maintain current knowledge of federal, state, and local housing authority regulations and requirements applicable to property management

Perform other duties as assigned

Qualification

Property management experienceTax creditsProficient with property management softwareBilingualSpanishEnglishCommunication skillsBasic math calculationsAttention to detailWork independently

Required

Excellent oral, written and interpersonal communication skills

Proficient with Microsoft Office suite including Outlook, Word, Excel, etc

Proficient with property management software (we use Real Page, OneSite)

Able to work on several projects simultaneously, maintaining timeliness and accuracy

Able to work independently, anticipate problems, and implement effective solutions

Able to perform basic math calculations and adhere to a budget

Attention to detail

Able to remain in a stationary (standing and seated) in front of computer monitor more than half the time

May need to move about the office(s) less than half the time

Able to operate a motor vehicle for occasional travel to company meetings or to oversee other property (approximately 20% local travel). If operating a motor vehicle, must have current driver's license, car insurance, and good driving record

May need to kneel, crawl, crouch down less than half the time

Must be able to maneuver (lift, move, carry, slide, etc.) 15 pounds and occasionally up to 40 pounds

Able to operate equipment/machinery that requires the constant use of hands/fingers/wrists (ex.'s: typing, filing, etc.) more than half the time

Preferred

High school diploma, GED or equivalent

At least two years' experience managing an affordable housing property, preferably in Northern Virginia

Relevant certifications for property management and affordable housing. Examples include the LIHTC, HCCP or SHCM Certification as well as CAM and/or Apartment Residential Manager (ARM) certifications

Bilingual, Spanish and English