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Liberate · 3 days ago

Staff Software Engineer (AI)

San Francisco, CA

Full-time

Hybrid

Lead/Staff

8+ years exp

Liberate builds AI agents to automate manual tasks for the insurance industry, and they are seeking a seasoned Staff Software Engineer to join their development team. The role involves guiding architectural direction, mentoring engineers, and helping shape the company's next phase of growth by building scalable, reliable, and innovative AI-driven applications.

Information TechnologyInsurTechSaaSSoftware

Responsibilities

Define and drive the technical vision for one or more core platforms or domains, including architecture, infrastructure, tooling, and performance

Design, develop, and maintain software applications that leverage foundational LLMs and are built with high performance, scalability, resilience, and observability in mind

Lead cross-functional initiatives: collaborate with data scientists, product managers, other engineering teams, and infrastructure/DevOps to translate business strategy into scalable, technical roadmaps

Serve as a technical mentor and coach: influence coding practices, meet quality standards, perform deep code reviews, share knowledge, and raise the bar for engineering excellence

Actively drive architectural design and trade-off decisions, balancing fast iteration and long-term maintainability. You will gain buy-in from senior stakeholders across the organization and ensure alignment on strategic initiatives

Own operational excellence: troubleshooting, debugging, and resolving issues across the entire stack; lead the on-call rotation; define and measure reliability metrics (SLA/SLO/SLI) and lead post-mortem follow-ups

Evangelize best practices: proactively identify technical debt, propose improvement initiatives, and help deliver them; introduce new technologies and processes that accelerate team productivity and quality

Represent the engineering organization externally when needed (conference talks, open-source contributions, partner engagements) to raise our profile and bring back learnings

Qualification

PythonDistributed systemsFastAPICloud experienceNodeJSSQLReal-time data processingDevOps practicesPassion for technologyMentoringCommunication skills

Required

8 + years of experience building high-quality production software (Python preferred)

Demonstrated experience architecting and delivering asynchronous, high-throughput, distributed systems in production

Strong expertise with FastAPI, Django, asyncio (or similar frameworks) in Python

Proficiency with NodeJS, React, Typescript and/or Express (or equivalent) — with the ability to evaluate when to use which stack and to mentor others

Deep knowledge of SQL and real-time or near-real-time distributed data processing systems (e.g., RabbitMQ, SNS, SQS, Kafka)

Strong cloud experience (AWS, Google Cloud, or Azure) and familiarity with DevOps practices, infrastructure as code, monitoring/observability, CI/CD pipelines

Proven ability to navigate ambiguity, make principled trade-offs between speed and quality, and drive innovation while maintaining long-term sustainability

Experience working in a fully remote, asynchronous, distributed team environment; excellent communication skills and ability to influence without authority

Passion for emerging technologies and the curiosity to explore how they apply to real business problems

Preferred

Experience working with foundational LLMs (large language models) and understanding of the various approaches to maximizing their efficiency and reliability

Experience in regulated industries (insurance, finance, healthcare) or high-compliance environments

Previous experience in high-growth, fast-paced startup environments where you have helped scale the engineering organization

Proven track record of mentoring senior and mid-level engineers, building high-performing teams, or leading technical communities

Experience in public-facing technical work (open source, conference presentations, publications) is a plus

Benefits

Flexible PTO

401(k) plan

Comprehensive health, dental, and vision insurance coverage

Collaborative and innovative company culture

Company

Liberate

Comprehensive AI Platform for Carriers, Agencies and Brokers Liberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time.

Founded in 2022

Palo Alto, California, USA

51-200 employees