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Amazon · 1 month ago

Technical Account Manager, National Security, National Security - ES US-ADC

Herndon, Virginia, USA

Full-time

Onsite

Entry, Mid Level

$118K/yr - $204K/yr

2+ years exp

Amazon Web Services (AWS) is seeking a Technical Account Manager (TAM) to support customers in the National Security sector. The TAM will act as a strategic technical advisor, helping customers adopt and optimize AWS services while ensuring their environments remain operationally healthy.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more

Provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy

Drive discussions with senior leadership regarding incidents, trade-offs, support and risk management

Qualification

AWS servicesTechnical engineering experienceSecurity Clearance TS/SCICASP+ certificationCCSP certificationCloud+ certificationCSSLP certificationAWS Well-Architected FrameworkProfessional communication skillsCustomer-facing experienceDistributed systems development24x7 operational supportTechnical expertise

Required

Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)

2+ years of technical engineering experience

Experience in Information Technology operations

Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred

Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions

Internal enterprise or external customer-facing experience as a technical lead

Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)

Development in a distributed systems environment

Experience in a 24x7 operational services or support environment

Experience with AWS services and/or other cloud offerings

Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challenges