StrongDM · 1 month ago
Customer Success Solutions Architect
United States
Full-time
Remote
Senior Level, Lead/Staff
$175K/yr - $200K/yr
8+ years expStrongDM is driven by a clear mission: Secure Access, Zero Trust. The Customer Success Solutions Architect will help customers succeed by guiding them through the design and deployment of StrongDM in their environment, focusing on building secure, scalable solutions tailored to their needs.
InfrastructureSecuritySoftware
Responsibilities
Design deployment architectures that are secure, scalable, and aligned with customer environments and goals
Own the technical post-sales relationship by leading hands-on deployments, including configuration, integration, and rollout in partnership with Customer Success and Project Management teams
Solve complex technical challenges across identity, networking, cloud, and hybrid infrastructure in partnership with Support, Product, and Engineering teams
Provide consultative technical guidance that empowers customers to confidently operate and grow their StrongDM footprint
Influence product direction by identifying patterns, sharing customer insights, and collaborating cross-functionally on best practices and documentation
Qualification
Required
8–10+ years of experience in technical consulting, professional services, or post-sales architecture roles
Proven experience designing and deploying solutions in complex enterprise environments
Strong understanding of identity, networking, and security architectures including PAM, authentication, authorization, and Zero Trust concepts
Hands-on experience with cloud environments (AWS, Azure, GCP) and operating systems (Linux required, Windows exposure preferred)
Proficiency with IaC tools (Terraform, CloudFormation) and scripting (Bash, Python)
Strong communication and stakeholder engagement skills, with the ability to translate between technical and business needs
Comfortable working in fast-moving, high-accountability environments where customer impact is the priority
Benefits
Medical, dental, and vision insurance (free to employees and dependents)
401K, HSA, FSA, short / long-term disability coverage, life insurance
6 weeks of combined accrued vacation + sick time
Volunteer days + standard holidays + paid parental leave
Generous monthly and annual stipend for internet + home office
Equity in a fast-growing startup
Company
StrongDM
StrongDM is a platform that provides zero-trust access control to databases, servers, and applications.
51-200 employees
H1B Sponsorship
StrongDM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$110.05MKey Investors
Anchor Capital GPTiger Global ManagementSequoia Capital
2024-05-02Series C· $34M
2021-09-15Series B· $54M
2020-10-27Series A· $17M
Leadership Team
Tim Prendergast
Chief Executive Officer
Justin McCarthy
Co-Founder & CTO
Recent News
2025-11-23
2025-11-19
Company data provided by crunchbase