Hershey Entertainment & Resorts Company · 1 month ago
Manager of Resorts Business Development
Hershey, PA 17033, USA
Full-time
Onsite
Mid Level
4+ years expHershey Entertainment & Resorts Company is known for its warm hospitality and award-winning resorts. The Resorts Business Development Manager is responsible for generating qualified group business leads and driving revenue growth through outbound prospecting efforts, while supporting sales managers and client initiatives.
Responsibilities
Initiate a minimum of 350 outbound calls to corporations, associations, and other organizations per week through various resources provided and identified to promote and sell the products and services of The Hotel Hershey, Hershey Lodge, and Hershey Country Club
Identify client needs and concerns and offer solutions through resorts sales offerings
Qualify and distribute leads to sales managers and assist in generating prospect lists for their direct sales efforts
Maintain a strong understanding of the company’s products and services to effectively communicate the value of our properties and destination to potential clients
Log and track all call interactions, outcomes, and follow-up tasks in our CRM (Customer Relationship Management) system
Report on weekly call activity and performance metrics (e.g., number of calls made)
Provide onsite client support, including site tours and greeting clients
Assist with sales blitzes, FAMs, and client events
Develop sales skills to handle inquiries in the absence of sales managers
Perform other duties as assigned
Qualification
Required
18 years of age or older
Must have a valid Drivers' License
Experience in the Hospitality/Travel & Tourism industry or general sales experience
Bachelor's degree - Business Administration, Hospitality Management, Marketing
Relevant work experience can be substituted for education - 4 years
Skilled in working independently, in a team, and across departments
Must be self-motivated
Must have strong interpersonal and communication skills, both written and verbal
Must be detail-oriented with strong organizational skills
Familiarity with the company and products/services offered
Skilled in handling multiple priorities
Proficient in Google Suite and Microsoft Office Excel and Word; Amadeus experience preferred
Must maintain a professional image representative of Hershey Entertainment & Resorts Company
Preferred
Amadeus experience preferred
Benefits
FREE admission to Hersheypark
Discounts
Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working
401K Contribution
Paid time off
Company
Hershey Entertainment & Resorts Company
Welcome to Hershey Entertainment & Resorts Company (HE&R), an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Bears American Hockey League team, Hershey Lodge, and numerous restaurants.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
John Lawn
President & CEO
Leslie Ferraro
Vice President & Chief Marketing Officer
Company data provided by crunchbase