The RealReal · 1 week ago
Training Associate
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, and they are seeking a Training Associate for Inbound Operations. The role involves leading training sessions, tracking learner progress, and collaborating with management to enhance training programs and materials.
E-CommerceFashionLifestyleMarketplace
Responsibilities
Lead/facilitate live/virtual training
Track learner progress and/or/update resources for managers to track learner progress
Modify/advise training content as needed
Support Mgr/Sr Manager with content creation
Communicate and partner with Management on identifying training opportunities and needs within the team; provide solutions
Solicit opportunities to improve programs (learner experience, productivity, etc) and take Mgr/Sr. Manager as a partner
Develop communication (i.e. huddle slides, training announcements, quality newsletters, etc)
Build + maintain tools for associates to be successful on the job (guides, cheat sheets, training kits etc)
Qualification
Required
Minimum 1-2 years of professional experience
Minimum 1-2 years of experience within operational function of support (Auth, Receiving, FJW, CRCS)
Proficient in Google Slides or PPT, with ability to write simply and design branded slides
Must have strong self-discipline, time management and clear communication skills
Ability to adapt to changing business needs and re-prioritize workload often
Positive attitude and someone who models TRR Values
Excellent written and verbal communication skills
Team player, able to communicate with various levels in the organization
Exceptional attention to detail
Forward-thinking with the ability to execute projects from inception to completion
Professional, drama-free, maintain a sense of humor, keeping simplicity and learner-centricity in mind
Knowledge of relevant training topics (related to business function)
Ability to Travel - The role will be based in Perth Amboy with 10% travel to Secaucus
Benefits
Employee Stock Purchase Plan (purchase stock at discounted rates)
401K (with company matching up to $1000)
Medical, Dental & Vision Insurance
Paid parental leave
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays
Company
The RealReal
The RealReal is an online marketplace for authenticated and consigned luxury goods.
Funding
Current Stage
Public CompanyTotal Funding
$356.87MKey Investors
GreyLion CapitalGreat Hill PartnersGreenspring Associates
2019-06-28IPO
2019-03-01Series H· $70M
2018-07-25Series G· $115M
Recent News
WSJ.com: US Business
2026-01-22
2026-01-14
headline.com
2026-01-14
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