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Knipper Health · 3 months ago

Chargeback Analyst - Pharmaceutical Industry

Full-time

Onsite

Entry, Mid Level

2+ years exp

Knipper Health is a company focused on providing services in the pharmaceutical industry. They are seeking a Chargeback Analyst to manage and resolve customer chargebacks and deductions, ensuring the integrity of revenue reporting and timely recovery of disputed amounts.

MarketingPharmaceutical

Responsibilities

Review and analyze chargebacks, deductions, and customer claims related to pricing, freight, shortages, and promotional allowance

Reconcile chargeback data with internal records and contracts to validate or dispute claims

Collaborate with customer service and internal teams to research and resolve discrepancies

Communicate directly with external customers and clients to obtain documentation to clarify claim details

Maintain accurate documentation of all deductions, resolutions, and communications

Identify trends and recurring issues in chargebacks and make recommendations for process improvements

Assisting in month-end close by providing chargeback accruals, reconciliations, and reporting

Support audits and internal reviews by preparing detailed reports and documentation

Participating in month-end closing processes and reconciling accounts

Contribute to cross-functional efforts to enhance pricing accuracy and deduction prevention

Ensure compliance with company policies, contracts, and industry regulations

Qualification

Chargeback analysisERP software proficiencyAnalytical skillsTrade promotions experienceChargeback software proficiencyCustomer compliance knowledgeCommunication skillsProblem solving skillsTime managementOrganizational skills