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Toll Brothers · 2 weeks ago

2026 Internship Program: Customer Experience Intern

Fort Washington, PA

Internship

Onsite

Intern

Start in 2026

Toll Brothers, America's leading luxury home builder, is offering a Customer Experience Intern position at their Corporate office in Fort Washington, Pennsylvania. The intern will work with the National Customer Experience Team on initiatives aimed at improving customer experience, including conducting research, analyzing feedback, testing web applications, and developing training materials.

ArchitectureConstructionConsultingReal Estate

Responsibilities

Conduct customer and/or employee research: (e.g. surveys, focus groups, one on one interviews, website usability research)

Analyze customer feedback from surveys and other sources to understand insights and communicate themes

Test customer-facing web applications, and ensure quality of content on customer-facing web applications

Curate and organize product listings for digital platforms

Optimize presentation of content to customers

Develop training materials and presentations for Toll Brothers employees

Qualification

Analytic skillsCommunication skillsAI prompt engineeringQuick learnerCustomer-focused experienceMarketing knowledgeBusiness knowledgeWork ethicAttention to detailCommunications knowledge