Avow, Inc. · 1 month ago
CLINICAL ADMINISTRATIVE ASSISTANT
Naples , FL, USA
Full-time
Onsite
Entry Level
3+ years expAvow, Inc. is an organization focused on providing care and support to patients and their families. They are seeking a Clinical Administrative Assistant to ensure daily communication and complete clinical administrative duties for the interdisciplinary team.
Elder CareHealth CareHospitalNon Profit
Responsibilities
Answers and routes incoming telephone calls
Coordinates communication among team members and provides information or relays messages to patients and team members
Coordinates and schedules clinician’s visits as needed
Monitors unassigned, missed, and declined visits for rescheduling
Prepares reports for the utilization of agency as requested
Completes workflow in the electronic medical record as assigned
Updates patient’s current location and demographic information in electronic medical record (EMR)
Updates web access status in the EMR with the change of patient’s location
Prepares, sends, and distributes faxes
Become proficient in Forcura, Lab Corp, Trident and DocuSign
Scans documentation for patient’s health information record
Checks par levels, maintains stock, and orders medical supplies through Medline
Assemble IDG caseloads and Med sheets
Help out in IDG when needed
Types, revises, and combines material, such as correspondence, reports, records, forms, letters, minutes of meetings, technical material, numerical data, and tabular information
Back-up for staff in other areas for lunch, breaks and time off
Maintain daily Inpatient Unit (IPU) census. Clinical Administrative Assistant (CAA) (only)
Coordinates admissions to IPU and bed availability (IPU CAA only)
Welcomes on-site visitors to the IPU, determines the nature of business, and announces visitors to appropriate personnel and per our HIPAA policies
Conducts IPU tours of the facility for families (if needed) (IPU CAA only)
Completes Continuous Home Care (CHC) tracking and initial review of folder and scheduling when Crisis Care Coordinator is on PTO
Collects and tabulates data as needed
Cross train in the scheduling department and IPU
Rotate weekends for coverage to cover for PTO for weekend staff, and rotating holiday, and Hurricane Schedule
Follows the Compliance and Ethics Program
Other duties as assigned
Qualification
Required
Associate's degree from four-year college or university; or three to four years related experience and/or training; or equivalent combination of education and experience preferred
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
The employee is regularly required to talk or hear
The employee frequently is required to sit and use hands to finger, handle, or feel
The employee is occasionally required to stand; walk; reach with hands and arms, and stoop, kneel, crouch, or crawl
The employee must occasionally lift and/or move up to 10 pounds
Specific vision abilities required for this job include close vision, peripheral vision, and ability to adjust focus
Preferred
Medical office experience preferred
Benefits
Medical insurance (PPO) with prescription drug co-pay or HDHP w/HSA
Supplemental Benefits (hospital confinement, accident and/or cancer)
Dental insurance
Vision Insurance
Life and accidental death/dismemberment insurance (company paid)
Long term care insurance (company paid)
Retirement savings plan (TSA/403(b) matching program)
Short and long term disability insurance (company paid)
LegalShield (identity protection and more)
Bereavement leave for family and pets
Direct deposit
Credit union availability
Employee Assistance Program
Paid time off
Mileage reimbursement
In-house continuing education opportunities
Discounted membership at local area Fitness Center
Tuition reimbursement
Other employer-sponsored activities
Company
Avow, Inc.
Avow was founded in 1983 as Collier County's original, nonprofit hospice.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.18MKey Investors
Moorings Park FoundationTruistNaples Children & Education Foundation
2023-09-01Grant· $0.02M
2023-07-05Grant· $0.02M
2023-03-20Grant· $0.1M
Leadership Team
Annalise Smith
Chief Philanthropy Officer
Dawn Ketcham
Staffing Partner/Human Resource Generalist
Recent News
2025-09-25
2025-07-30
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