Ethos Veterinary Health ยท 1 month ago
Client Service Representative, Route 66 VECCC
Albuquerque, NM
Full-time
Onsite
New Grad, Entry Level
$17/hr - $20/hrEthos Veterinary Health is a premier network of specialty and emergency hospitals dedicated to providing innovative veterinary care. The Client Service Representative will support emergency and critical care departments, welcoming and assisting guests while ensuring exceptional customer service and coordination of appointments.
Health CareMedicalVeterinary
Responsibilities
Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person
Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process
Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged
Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail
Cash handling and end-of-day financial reconciliation
Qualification
Required
Compassionate and enthusiastic 'people person' with a love for animals
Outstanding communication and customer service skills
Ability to provide compassionate support over the phone and in person
Experience in appointment coordination and scheduling
Mastery in handling reminder and follow-up communications via phone and email
Meticulous approach to detail in record keeping and maintaining client/pet records
Cash handling and end-of-day financial reconciliation skills
Ability to thrive in a dynamic, fast-paced environment
Versatility and adaptability in multitasking and navigating unexpected situations
Team player who thrives in a collaborative environment
Ability to handle unanticipated tasks with grace
Benefits
401(k) with matching contributions
Health, dental, and vision insurance
Life insurance coverage
Paid time off (PTO) for work-life balance
Flexible scheduling options
Employee discounts on veterinary services
Professional development assistance and ongoing training
License reimbursement
Company
Ethos Veterinary Health
Ethos is a veterinary health company with hospitals that provide advanced veterinary medical services.
Founded in 2015
10001+ employees
H1B Sponsorship
Ethos Veterinary Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-16Acquired
Leadership Team
Patrick Welch
Head of Innovation and Clinical Learning - Ethos Leadership Team
Recent News
Seattle TechFlash
2025-09-09
Company data provided by crunchbase