Glotel, Inc. ยท 1 month ago
Optical Network Engineer
Glotel is a company specializing in telecommunications services, and they are seeking an Optical Network Engineer to design and implement capacity on their DWDM network. The role involves collaborating with various internal teams, managing project timelines, and ensuring customer commitments are met.
Human ResourcesInformation TechnologyStaffing AgencyTelecommunicationsVirtual Reality
Responsibilities
Responsible for design planning, record creation and capacity fulfillment throughout the U.S and Canada
Works with Project Managers and Design and Implementation Engineers when issues arise during capacity projects
Designs DWDM network per Network Architectures standards and future growth of our network and customer base. Implement circuit designs for the core of the network as needed
Provides direction in the circuit design function of the Engineering Department for orders with transport and facilities required to meet identified circuit requirements
Reviews capacity request for correctness and clarifies any design related items back to the responsible departments
Maintains specific customer commitments and deadlines in the (Salesforce or future system used) database. Provides project status updates on the order when necessary for the project management groups
Provides support to field operations to resolve provisioning problems; reviews and verifies technical data in an effort to project issues
Exercises interpersonal skills in working with all internal customers
Performs other related duties or projects as assigned by management
Manages workload to identify critical issues and prioritize those items that must be completed daily
Works around obstacles and roadblocks within the order flow to obtain the priority required to meet required due dates. Show initiative in getting work done
Participates in operations-related projects, as needed
Supports manager during customer or network escalations as requested
Performs other miscellaneous duties, including staying abreast of technology and network solutions and cross training when needed
Qualification
Required
Bachelor's degree in a technical discipline or equivalent education, training and/or experience
Minimum of three (3) years telecommunications and/or data networking experience
Requires the ability to meet inflexible deadlines; perform non-predictive multiple tasks; and handle customer conflict to a successful resolution
Excellent verbal and written communication skills
Working knowledge of optical systems and signal flow designs through fixed or flex grid networks using ROADM technology
Experience using Microsoft Office or Google programs and project management software
Able to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions in controlled situations
Deal with some abstract but mostly concrete variables
Familiarity with majority of the below products: Optical Systems: Fuji, Adva, Ciena, Cisco, Infinera, Nokia
Salesforce, ServiceNow, Sitetracker equivalents
Telecom inventory systems, Metasolv is a bonus
Microsoft Office and Google programs, specifically Visio, Excel or G equivalent
Benefits
401(k)
Dental insurance
Health insurance
Vision insurance
Company
Glotel, Inc.
Glotel is a staffing and recruiting company that provides telecom and it staffing solutions.
H1B Sponsorship
Glotel, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase