ConvenientMD · 1 month ago
Dispatcher - 30hrs per week
Manchester, New Hampshire, United States
Full-time
Onsite
Entry, Mid Level
2+ years expConvenientMD is dedicated to improving healthcare experiences in New England, and they are seeking a part-time Dispatcher to support their medical courier team. This role involves overseeing the transport of laboratory specimens and medical supplies, ensuring compliance with regulations, and maintaining accurate records while thriving in a fast-paced environment.
Health CareHospitalMedical
Responsibilities
Serve as the main point of contact for couriers, clinic staff, lab personnel, and warehouse teams
Monitor courier activity throughout the day, responding promptly to urgent or unplanned requests
Ensure compliance with all specimen handling, biohazard transport, and HIPAA regulations
Maintain accurate courier logs, delivery records, and route tracking data
Process internal clinic orders through procurement software and prepare shipments for courier delivery
Receive incoming shipments in the warehouse and organize products in designated locations
Managing inventory levels, barcoding all inventory in the warehouse, and replacing stock as needed
Schedule and track routine vehicle maintenance to ensure fleet readiness and reliability
Support reporting needs and data entry using Microsoft Office and related software tools
Identify opportunities to improve route efficiency, reduce costs, and enhance service reliability
Qualification
Required
High school diploma or equivalent required
2+ years of experience in courier coordination, dispatching, or logistics (medical or clinical settings preferred)
Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical audiences
Knowledge of specimen handling, chain of custody, and biohazard transport protocols
Ability to manage multiple priorities with ease, staying organized and focused while navigating a fast-paced, dynamic environment
Proficiency in Microsoft Office, route tracking, dispatch software, and reporting tools
Must be able to lift, carry, and move up to 50 pounds regularly, including boxes of medical supplies and lab specimens
Completion of a Medical/Physical examination is required prior to hire and may be repeated periodically to ensure ability to safely perform job duties
Preferred
Associate degree preferred
Experience in medical or clinical settings preferred
Benefits
Urgent care services at no cost to our team members and their families
Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
401k match after one year of service
Access to our primary care (depending on location)
Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more
Company
ConvenientMD
ConvenientMD offers convenient access to high-quality medical care, at the most affordable rates around.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$6.83MKey Investors
Bain Capital Double Impact Fund
2021-05-12Private Equity
2018-11-01Acquired
2015-04-27Series Unknown· $4.17M
Leadership Team
Gareth Dickens
Executive Chairman
Recent News
NH Business Review
2026-01-17
2024-10-25
Framingham Source
2024-01-30
Company data provided by crunchbase