Nando's PERi-PERi North America · 1 month ago
Managing Director, Supply Chain Innovation & Product Development
Nando's PERi-PERi North America is a growing restaurant group seeking a Managing Director, Supply Chain Innovation & Product Development to join their team. This role is crucial for leading the strategic supplier and network planning, overseeing the process of bringing new or improved food products to market while ensuring alignment with brand standards and operational implementation.
Restaurants
Responsibilities
Lead the end-to-end process of bringing new or improved food products to market—from concept to commercialization—ensuring alignment with Nando’s brand standards and guest experience
Drive ideation, innovation, concept development, testing, and food show execution with cross-functional teams
Partner with culinary, operations, and marketing to ensure new products are feasible and scalable for full-service and casual dining environments
Champion ingredient integrity and sourcing strategies that support quality, sustainability, and brand differentiation
Identify emerging trends, technologies, and supplier capabilities to fuel innovation and menu evolution
Build strong, strategic partnerships with suppliers to enable rapid innovation and seamless product launches
Collaborate with suppliers and internal teams to ensure ingredient integrity, scalability, and operational feasibility for new products
Oversee product specifications and compliance during development, first production runs, and commercialization phases
Develop and implement commercialization protocols that balance creativity with operational practicality, ensuring smooth integration into restaurant operations
Introduce new systems and processes to accelerate speed-to-market for menu innovations, leveraging technology and data for efficiency
Negotiate and manage supplier agreements that support innovation, quality, and long-term brand objectives
Monitor supplier performance and proactively address challenges to maintain consistency and reliability throughout the supply chain
Embed food safety and quality assurance into every stage of product development, from concept to launch
Provide strategic oversight for supplier compliance and risk mitigation while maintaining speed and creativity in innovation
Develop scalable food safety programs and protocols that align with FDA Food Code and industry best practices
Partner with culinary and operations teams to ensure HACCP plans and regulatory requirements are integrated into menu development and commercialization
Lead crisis management planning, including escalation protocols and communication strategies for potential foodborne illness incidents
Monitor emerging food safety technologies and regulatory changes to keep Nando’s ahead of compliance requirements
Maintain and continuously update accurate nutrition and allergen data for all menu items, including new product launches
Ensure compliance with labeling regulations and guest-facing information requirements across all platforms
Collaborate with marketing and training teams to deliver clear, accessible nutrition and allergen information for guests and staff
Coordinate lab testing and partner with nutrition consultants to validate data integrity
Act as the subject matter expert for nutrition and allergen regulations, providing guidance during product development and menu innovation
Qualification
Required
Lead the end-to-end process of bringing new or improved food products to market—from concept to commercialization—ensuring alignment with Nando's brand standards and guest experience
Drive ideation, innovation, concept development, testing, and food show execution with cross-functional teams
Partner with culinary, operations, and marketing to ensure new products are feasible and scalable for full-service and casual dining environments
Champion ingredient integrity and sourcing strategies that support quality, sustainability, and brand differentiation
Identify emerging trends, technologies, and supplier capabilities to fuel innovation and menu evolution
Build strong, strategic partnerships with suppliers to enable rapid innovation and seamless product launches
Collaborate with suppliers and internal teams to ensure ingredient integrity, scalability, and operational feasibility for new products
Oversee product specifications and compliance during development, first production runs, and commercialization phases
Develop and implement commercialization protocols that balance creativity with operational practicality, ensuring smooth integration into restaurant operations
Introduce new systems and processes to accelerate speed-to-market for menu innovations, leveraging technology and data for efficiency
Negotiate and manage supplier agreements that support innovation, quality, and long-term brand objectives
Monitor supplier performance and proactively address challenges to maintain consistency and reliability throughout the supply chain
Embed food safety and quality assurance into every stage of product development, from concept to launch
Provide strategic oversight for supplier compliance and risk mitigation while maintaining speed and creativity in innovation
Develop scalable food safety programs and protocols that align with FDA Food Code and industry best practices
Partner with culinary and operations teams to ensure HACCP plans and regulatory requirements are integrated into menu development and commercialization
Lead crisis management planning, including escalation protocols and communication strategies for potential foodborne illness incidents
Monitor emerging food safety technologies and regulatory changes to keep Nando's ahead of compliance requirements
Maintain and continuously update accurate nutrition and allergen data for all menu items, including new product launches
Ensure compliance with labeling regulations and guest-facing information requirements across all platforms
Collaborate with marketing and training teams to deliver clear, accessible nutrition and allergen information for guests and staff
Coordinate lab testing and partner with nutrition consultants to validate data integrity
Act as the subject matter expert for nutrition and allergen regulations, providing guidance during product development and menu innovation
Benefits
Incentive Plans
401k and matching (when applicable)
Comprehensive Health Care Plan Options
Wellness Reimbursement
Technology Reimbursement
Medical/Dental/Vision insurance
Company-matching 401(k)