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honeycomb.io · 1 month ago

Senior Product Manager - Scale

United States

Full-time

Remote

Senior Level

$176K/yr - $208K/yr

Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do. In this role, you will drive the work and outcomes on core product features for enterprise customers, collaborate with engineering and design, and advocate for user needs.

Cloud Data ServicesData VisualizationDeveloper ToolsDevOpsInformation TechnologySoftware Engineering

No H1B

Responsibilities

You’ll own driving the work and outcomes on core product features in support of our largest enterprise customers, including everything from the setup process for new users and teams to growing accounts with tools to scale the management of users, teams and resources

You’ll solve problems around automated lifecycle management, APIs at scale, IAC, and the needs particular to “big teams” as they grow with Honeycomb

You’ll collaborate closely with engineering and design in a triad-based working model

You’ll build relationships and facilitate impactful technical conversations across the company, including partnering with Marketing, Sales, and Customer Success

You’ll naturally gravitate toward empathetically understanding users, what pains them and pleases them, and you’ll be relentless in advocating for their best interests in the product

You’ll be taking directional guidance from key stakeholders and using it as the basis for chartering your own product discovery adventures

You have an aspiration to synthesize and distill signal to create focus. You will not be easily distracted by streams of information incoming from many directions

You’ll contribute to a community of practice with your fellow Product Managers, fostering a culture of cohesion and knowledge-sharing

Qualification

Product ManagementTechnical SaaS ExperienceData-Driven Decision MakingCommunication SkillsProblem SolvingEmpathyCollaborationAdaptability

Required

You're endlessly curious - a proactive problem solver

You seek data to inform your decision-making and allow that to inform how you prioritize work

You never stop asking questions and you seek answers from your customers, your colleagues and your own research

You're a thoughtful communicator and product leader

We see clear and regular communication (including a willingness to give and receive feedback) as a fundamental skill, not just a nice to have

You are equally at home setting a vision and identifying small pieces of value that can be delivered iteratively and quickly

You enjoy shepherding product work through its entire lifecycle, from early prototype to GA

You find ambiguity inspiring and are driven to navigate your way through it to a place of clarity

You value making space for learning before pushing toward a solution

You're comfortable or interested in technically complex spaces, whether it's a background being a developer yourself or a history working on technical SaaS products

A strong preference to have experience working in or as a user of tracing, metrics, monitoring, or analytics software

You're excited to build the next generation of observability technology!