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United Airlines · 1 month ago

Sr. Manager - Enterprise Cloud & DevOps

Chicago, IL

Full-time

Onsite

Senior Level

$137K/yr - $179K/yr

7+ years exp

United Airlines is a leading airline company focused on leveraging advanced technology to enhance its operations. The Sr. Manager - Enterprise Cloud & DevOps will lead the engineering strategy for core platform services, ensuring reliable and scalable cloud infrastructure while driving automation and modern DevOps practices.

HospitalityIn-Flight EntertainmentService IndustryTransportationTravel

No H1B

Responsibilities

Provide strategic and technical leadership for cloud, platform, and DevOps engineering initiatives, ensuring alignment with enterprise architecture standards, AWS best practices, and United Airlines’ reliability, scalability, and performance goals

Oversee the design, development, and maintenance of Infrastructure-as-Code (IaC) templates and CI/CD pipelines to enable secure, automated, and compliant deployment of cloud-native applications across multiple environments

Lead and develop a high-performing team of platform, DevOps, and SRE engineers, fostering a culture of continuous improvement, collaboration, and technical excellence through coaching, mentoring, and skill development

Ensure the reliability, observability, and cost efficiency of enterprise cloud platforms, implementing SRE principles, monitoring frameworks, and proactive performance and incident management

Collaborate with application development and architecture teams to review designs, guide solution architecture, and ensure adherence to cloud and platform standards across United’s Digital Retail Platforms

Drive adoption of automation and modernization initiatives, evaluating emerging tools and technologies to streamline delivery, improve developer experience, and enhance system resilience

Manage vendor and partner relationships, ensuring delivery quality, adherence to service-level objectives, and optimized utilization of external and internal resources supporting cloud operations

Qualification

AWS architectureCI/CD pipeline toolsInfrastructure-as-CodeDevOps methodologiesScripting languagesContainerizationSRE principlesAnalytical skillsLeadershipProblem-solvingCommunication skills

Required

Bachelor's degree

Computer Science, Computer Engineering, Information Systems, or related field preferred

AWS Associate-level certification (Solutions Architect, Developer, or SysOps)

7+ years of relevant experience in software engineering, DevOps, or platform/cloud engineering

Experience leading technical teams

Deep understanding of AWS architecture, cloud infrastructure, networking, and security best practices

Expertise in CI/CD pipeline tools (e.g., GitHub Actions, Jenkins, TeamCity) and Infrastructure-as-Code frameworks (e.g., AWS CDK, CloudFormation, Terraform)

Proficiency in one or more scripting/programming languages such as Python, Bash, Java, or C#

Strong knowledge of DevOps methodologies, containerization (Docker, ECS, EKS), and microservices architecture

Experience implementing SRE principles including observability, automation, and incident management

Proven ability to lead and develop technical teams, manage cross-functional initiatives, and deliver results in complex enterprise environments

Excellent analytical, problem-solving, and communication skills

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position