Ki Mobility · 3 weeks ago
ERP Systems Analyst - Infor M3
Minneapolis, MN
Full-time
Onsite
Mid Level
3+ years expKi Mobility is focused on enhancing mobility solutions, and they are seeking an ERP Systems Analyst to support and optimize their ERP and related business applications. The role involves providing support for the Infor M3 ERP system, end-user training, and collaborating with stakeholders to improve business processes.
Health CareMedical
Responsibilities
Serves as the subject matter expert (SME) for Infor M3 ERP, providing functional and technical support to business users
Deliver end-user training and first-line support for both M3 and associated desktop tools as they relate to ERP operations
In coordination with department leaders, analyze and improve business processes through M3 deployments, configurations, and enhancements
Collaborate with users and stakeholders to define requirements, implement ERP changes, and ensure proper testing and documentation
Partner with Infor and third-party vendors on issue resolution, upgrades, and patch management
Develop and maintain system documentation, training materials, and process flows
Support ERP-related projects including new module implementation, system integration, and cloud migration
Monitor ERP system performance and assist with data integrity, user access control, and security compliance
Provide moderate computer support, including:
Troubleshooting desktop software issues (e.g., Microsoft Office, printing, email access)
Assisting with user account and permission setups within ERP and related applications
Supporting peripheral hardware setup (scanners, label printers, workstations)
Coordinating with IT infrastructure teams for more advanced issues or escalations
Ensure and follow safety requirements and standards
Maintain a safe, neat, and orderly work environment
Perform all duties in a manner that follows, demonstrates, and promotes Company’s values
Report to work as scheduled, on time, and able to work entire work schedule
Perform additional duties as assigned
Qualification
Required
Bachelor's degree in Information Systems, Business, Engineering, or related field or equivalent work experience
3+ years of hands-on experience with Infor M3 ERP, including system configuration and user support
ERP implementation and analytical experience
Ability to understand and document existing business processes and translate them into new, more effective processes within the ERP solution
Knowledge, skill, and ability in ERP systems and implementation
Competency in basic desktop support, including Microsoft 365, basic networking, and peripheral troubleshooting
Detail-oriented with strong analytical, organizational, and oral and written communication skills
Possess a proactive and continuous improvement mindset
Ability to work effectively both independently and within a team environment
Ability to be highly adaptable and responsive to changing business needs
Willingness to travel occasionally to support Etac North American Mobility locations depending on business needs
Ability to observe and identify details
Ability to work extended hours as scheduled, including weekends
Preferred
Experience with: Windows and M365 Suite
Company
Ki Mobility
Ki Mobility is a medical devices company offering custom rehab wheelchairs.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Poremba
Chief Financial Officer
Kaitlyn Budd
Chief Operating Officer
Recent News
Indus Business Line
2023-05-11
Business Standard India
2022-11-25
Company data provided by crunchbase